I called on December 17, 2013 to order my 12 year old a mini ipad for Christmas. The only reason I ordered with qvc instead of going with another vendor to begin with is because they GUARANTEED me a delivery date of December 24, 2013 in which the other vendors could not.
To be honest Christmas Eve was too close for comfort for me but the rep assured me I would receive it by then. Mind you this gift was the only thing she really wanted. Sure enough December 21, 2013 I get an email saying due to high demand you may not receive your item by Christmas! Always go with your first instinct.
I called to cancel for a refund immediately so that I could scramble and find it elsewhere and the rep tells me "hold on, let me get with my manager to see if there is anything we can do" he comes back and tells me his manager has upgraded my shipment to priority red and it would definitely reach by Christmas Eve. Big fat lie! I called early morning on the 24th to see if I could track the package and it had not even been sent out for shipping. Needless to say I was completely livid!
They tried to offer me $70 in credits which my daughter will careless about when she doesn't have her ipad on Christmas the supervisor Chelsea was the rudest most unprofessional tramp I had ever dealt with. Totally unacceptable especially during the holidays. I plan to post on fb, twitter, and blog about my horrendous experience with qvc.
Never, ever again will they have my business nor the business of anyone close to me. They can be certain of that!