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Called Customer Service to let them know that a Jacket I ordered from Susan Graver {lt. tan..Beautiful Jacket} had spots/lines of light gray on front of Jacket which I have never worn.

Asked what I might do to get these spots off since I could not return it(30 days were pass) I had washed jacket myself since it stated it was washable faux leather. She suggested I bring it to a Professional Cleaner, which I did , and no luck, spots are still there. I have been a customer of qvc and especially Susan Graver clothing for over 25 years, and this has been the biggest disappointment of any product I have purchased. I hope you can either send me a new Jacket (No spots please) or refund my account.

I will be happy to return the Jacket, or perhaps I could wear it, to show the Quality Product I received from Susan Graver. Lynn Duggan

Reason of review: Damaged or defective.

Monetary Loss: $75.

Preferred solution: Let the company propose a solution.

I liked: Some items are fine.

Company wrote 0 public responses to the review from Nov 26, 2016.
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Anonymous
Springfield, Massachusetts, United States #1279316

Why did you wait so long. I would of returned right away. Your fault not QVC

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