I purchased a computer (Dell) from QVC back on 1/2014 and with this laptop computer came a lifetime guarantee with PC Treasures that I would have a lifetime guarantee to fix any problems like viruses and malware. Well, they use to help me but now they are saying, they will not fix my computer as they want $49.95 now to fix my problems.
I don't think this is fair, as I bought this product with a "LIFETIME GUARANTEE" they are not standing by!!!
And I feel this is a Rip Off just to get people to buy their computers. I have paperwork in writing this is a LIFETIME Guarantee but they refuse to fix my computer with getting $49.95 and I want to let people know don't believe anything QVC tells you they just want your money like PC Treasures wants $49.95 ...and how much more will it be in the future of this computer with a LIFETIME Guarantee?!?
Product or Service Mentioned: Laptop Warranty.
Reason of review: Warranty issue.