QVC
Reviews and Complaints
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Verified Reviewer |
Sidman, Pennsylvania
Purchase
I placed an order online for 'Buy 1 tablet, Get 1 free' for tablets. It said it would be shipped express within 5-15 days.
Nothing came. I have all the information for it. I paid with PayPal. The amount is $56.97.
The date was July 16, 2024, and the time was 13:59:24. The transaction ID is 2J735998D867****H.
Memphis, Tennessee
I have a complaint
I was on auto delivery with Philosophy bath and body gel which QVC hosts and the ladies that sell the products always encourage customers to go on auto delivery. So now I get a notification that they are cancelling my order due to not being able to get my product !!
That is crazy!!! I know that they can at least offer me another fragrance if they dont have in stock the one I ordered. But to cancel my order completely is unacceptable. The real reason is they dont wont to honor the price that they promised that I could get if I went on auto delivery.
This is not the first time this has happened to me. If youre not going to honor Auto Delivery then dont offer it. As big of a Company as Philosophy is I know they could have offered me Sweet Vanilla Fig or Lemon or another popular fragrance in the shower gels. On purpose I didnt order any shower gels in July when Philosophy was on Free shipping the whole month because I knew I had this order coming in August.
So now Im screwed!! Ive been a customer of QVC for a long time but my patience is wearing thin.
My name is Sherrie Davis my landline number is 769-241-****. I would appreciate some kind of communication on this matter.
User's recommendation: Don’t put anything on auto delivery
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dayton, Ohio
Didn't receive discount
I order a pressure cooker and it was my first order and the promotion was 30 dollars off between 8-1 thru 8-30 i need someone to call me to take care of this. I haven't received the discount for purchase as of yet not sure of will order from qvs again not happy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
My payment not recd.
July 27th, 2024
Dear QVC: I ordered an item (Item #: H465940) - Order #: 919959****, total amt. of my payment: $71.29.
I mailed my payment on July 15th, 2024. I keep calling your automated # to see when my payment was received, & recording keeps stating my payment has not yet been received (as of today, now 12 days since mailed). I spoke with a lovely cust. serv.
rep today who advised me that your West Chester Post Office had a fire on July 18th & that a substantial amt. of incoming mail was damaged & destroyed. The rep & I both thought this might be why my payment was never recd. She advsd.
I could send another check & if 1st one recd., it would be returned to me. I agreed to this & am sending another payment (with original order # listed on it). My question is: should I now send my 2nd payment to: 1200 Wilson Drive @ Studio Park, West Chester, PA. 19380?
I so appreciate any assistance you can offer me, as this situation (non-receipt of payment) has NEVER happened to me before, & I have been shopping with (& have been very happy & satisfied with) QVC since 1992! Thank you all so very much. I appreciate your help.
(Also, I am a Senior Citizen & this item was for my great- grand child for Christmas).
Again, thank you for any assistance you can give me. Awaiting your reply soonest.
Sincerely, Joan Mahoney
Greenbush, Minnesota
I want to
So I wasn't really pissed I just called because my old address was on my account. My fault and it got sent there I called to get the address changed on the package so it would come to my home.
The Bronx, New York
Pricing
Discount code for 1st timers. Ahif only I had read all the info!!
Bye!100 symbols-dont have any more to say! The woman on the phone was very helpful and my issue was resolved quite quickly
User's recommendation: Read all the way through
Greenbush, Minnesota
You asked for it.
I was not pissed I was concerned. I had ordered a set of sheets I didn't realize my old address was on my account.
I called to see if I could change the address because the sheets were refused at old address and went back with UPS.
I was just trying to get the right address on the package. 2 days later the sheets got to me.
User's recommendation: just call if you have a problem.
El Dorado, Arkansas
She spoke too fast and hard to understand her.
When they talk to fast and with broken English I can't understand them. Are these American companies we are buying from?
If so why can't we have clearer to speaking customer service person. It has been a while since I ordered from QVC so I would have nice having someone I could understand. That's all.
Thank you for your time. I'm
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Longmont, Colorado
Product not delivered
Was told product was delivered, I am always home plus tracking security system that tracks movement of all kind it tracks 24 hours a day 7 days a week, it has never been delivered
User's recommendation: Don’t buy my first and last
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNon-receipt of orders emailed/notified as received from UPS
This item Order #919876****, black leaf Zuda Medium dress has NOT been received; tracking #1Z053937YW7901****, UPS;
This item Order #919813****, multi-blue jaye Zuda Largedress has NOT been received tracking #1Z566959YW2298**** , UPS.
- Value ssometimes
- Easy pay
Preferred solution: Delivery of item and a discount for inconvenience.
User's recommendation: Insist QVC contact the courier and demand accountability!
Knightdale, North Carolina
I would like to buy the warranty for my product can someone please give me a call back
The person was not able to get me the warrant because he said the computer was acting up. Can someone please give me a call back. And how do I dump the trash out?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Status of order I made in April
I ordered butterfly bushes on April 6. I got two emails April 6 and seventh and never heard from him again so I just recently got in touch with somebody customer service and they told me they canceled me. Without contacting me so I wont be doing any more business with QVC
Riverdale Park, Maryland
Helpful with updating card
New card to update account helpful to to me due to challenges with updating myself. Very knowledgeable. Much appreciated, This brought my account up to date, and took care of a concern.
User's recommendation: Use service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMistake on return
Order #658838**** indicates I returned #a599225. I returned #a647963, not #a599225.
Please help me with this. It's impossible to talk with anyone.
Preferred solution: Full refund
Being billed monthly for nothing
Im getting billed from qvc inc monthly on PayPal for $41. I purchased a face massager that I had never received in December and now Im getting billed monthly since then. Please refund me $164
Preferred solution: Full refund
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