Latest review first
QVC - MRS. PRINDABLE APPLES
We ordered these apples for Christmas gifts - six in a box. When received, they were all nicely packaged. However, when we gave them as gifts and our friends/relatives actually ATE one of the apples, they found them to be as HARD AS A ROCK and SO SOUR YOU COULD HARDLY STAND IT... so needless to say, THEY WERE TOSSED IN THE GARBAGE. save your money!!! Don't buy these from QVC. THEY'RE HORRIBLE !!!!!!!
Last December earlier part we received a Christmas gift from sister-in-law or my husband's sister. When received item, the box was horrible packed, just tossed inside mailing box without any packing around it. The item was mutli mini chocolate covered pretzels. The box...Read more
I ordered a 65" tv on December 9 2018. I cancelled the order on December 12, 2018. I received and email that the order was in the process of cancelling. So Paypal takes the money out anyways. It took over a week to get Paypal to release the money back to my account....Read more
I didn't like
- Customer service procedures
- How my order was handled
VENDOR RESPONSIBILITY AND QVC
Apparently Qurate Retail Group, formerly known as Liberty Interactive, does not care about customer satisfaction. Customers receive excellent service when purchasing a product but little, if any, assistance with return of damaged or defective products, timely and accurate credit of accounts, compromise of personal financial information, or shipping delays. Therefore, it is time for consumers to threaten boycott of MANUFACTURERS who do business with QVC. Directly contact the manufacturers to let them know how their products are being mishandled.
QVC - Why is your quality going down hill?
I have shopped at QVC for many years and for the most part I was always satisfied with your quality of items, price and customer service until this past 2 years. I don't know what is happening but the quality of your items is poor, customer service is lacking and some items I have received appear to be used, soiled and damaged. Obviously, others are having problems too as I always try to read the reviews on everything I buy. Too bad QVC...You had a good thing going but it appears selling was uppermost in your mind. It sure wasn't trying to build a good reputation and a place where people could shop and depend on your product for quality and customer service. Even your "pissed consumer.com is crude Donna E.
QVC - OBSERVANCE
Why does Shawn always put her foot on the racks or point her toes together? She does seem to have toned down. Great job! Keep up the good work! Still need to work and concentrate on the consumer not all about you
I have been reading customer complaints. This is something I do not normally do but accidentally came across it. I do not agree or disagree with the content but have found that in each review there are words misspelled. It seems that should be hard to do since words...Read more
Shaun is extremely annoying and obnoxious. She is not consistent either. Back in October when Dooney had the special value with a choice of the satchel or cross body, she went on and on about how the tan was her favorite color. When QVC brought back the same special...Read more
QVC - High shipping/Quality reduced
I have been a long term customer, the quality of the merchandise has decreased. The WORST is the HIGH return shipping fee. If a product is does NOT the quality or the garment is not the size that QVC measurement matches. People should not be charged. IF QVC quality control ACTUALLY did their job and held ALL product vendors accountable - the quality would improve and returns would be reduced. Case in point: SUSAN GRAVER Foil tank/cardigan - poor reviews - NOW, I ask when you have so many poor reviews - who is wrong - the customer or the SUPPOSED DESIGNER.
QVC - Shawn Killinger
Just ANOTHER comment!! Tired of Egomaniacs. She's not all that like she may think. Wish I could point my toes together as well as she does. Maybe, she should just be a stay at home "mom".
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