Hertha Pns
map-marker New York, New York

Update auto pay information

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I had to change my credit card and forgot to call to update it.customer service was very helpful and was completed in no time at all

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User's recommendation: Handled very expeditiously

Anonymous

Shawn Killinger

PLEASE QVC..make her go away....."Shawnie Sue" is egomaniacal and makes me ill.

I'm sure she is a nice person, but this persona MUST go. She races around the set, trying on clothes to see how SHE looks, does this pretend religious faith schtick, and if I hear her rave about "moto jackets one more time I shall scream! Her hard sell tactics are off putting. I have a life long disdain for women who are phony and cutesy-pootsy.

This woman wins the prize!

I'm sure she is trying to be the new Lisa Robertson (who by the way became unbearable too!), but she is just annoying and I always turn her off!

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Loss:
$1

Preferred solution: New hosts

1070 comments
Guest

Just trying to understand how QVC justifies keeping Shawn Killinger. She is rude, unprofessional, usually has filthy hair and keeps ordering for herself when she is hosting. QVC must be desperate for sales- any sales!

Guest

I noticed Primetimer took down the thread dedicated to Shawn K. That was always fun to read.

Guest

Lisa R was a much better host than Shawn has ever been.Much more professional,

Guest
reply icon Replying to comment of Guest-2471324

Agree!

Guest

When Shawn Killinger comes on, I change the channel. Really stuck on herself.

Guest
reply icon Replying to comment of Guest-2471200

Absolutely, I always do the same!

Rayshad Rtd

I feel there are too many sales reps selling one product which is annoying to the consumer as well as the loud laughter, sales pitch antics, talking to fast with the description of the product and stating the item number way out of control which represents not very welcoming to the viewer; cut back the talking fast, the hard sell, the loudness and have one sales rep for each product...............too much laughing as well out of control......................

Guest

Why is this website just an attack in A host of QVC? We have seen this opening post for years. Do you ever assist or advise people on their other issues?

Guest
reply icon Replying to comment of Guest-2329111

Guess you don't know this site too well, there are different subjects here and if you do not like it, why are you coming back to it?

Guest
reply icon Replying to comment of Guest-2330037

Exactly! Wants to read it and then *** about it?

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Caidyn Eom

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Verified Reviewer
| map-marker West Chester, Pennsylvania

Shawn Killinger and Susan Graver

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What and when are you going to do something about rude and obnoxious Susan Graver and Shawn Killinger? I finally had it up to here with Shawn spending the whole time Laurie Felt was presenting her clothes buying for herself every item that was brought out, talking to whomever was upstairs while the models stand anround and finally Laura said Well, I guess it's the Shawn show! She insults Isaac Mizrahi and at times calls him annoying. She told Dennis Basso he needed to go and he turned around and said "I'll slap you!"

She's also walked away from Josie Maran leaving Josie without notice throwing her hands in the air!

Then there's the worst of all....Susan Graver. OMG she never stops talking even talking over the host or interrupting until the host just steps away which Susan doesn't even notice since Susan takes over. Her clothes are hideous. But that's probably a good thing since this means I don't have to watch her.

Someone told me Susan deletes her bad reviews but I found plenty about Shawn.

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Pros:
  • Price of item
Reason of review:
On time delivery
241 comments
Guest

OMG watching Shawnee Sue live now with Candace Cameron, Shawnee Sue is a freaking train wreck. She stepped off the set to grab her phone to order stepping in front of Candace, then back and forth in a maniac frenzy.

She asked Candace did she mind what she was going and Candace said "I don't even know WHAT you are doing" in a shocked tone.

She is completely and utterly INSANE! Trying so hard to impress Candace, every other word is "like", I was actually embarrassed for her, so sad, she needs medication.

Guest

Totally agree @ Shawn

Guest

I’m sure Jane Tracey is a very nice person, however, her style of selling drives me up the wall! I’m watching and she keeps going on and on and on I wind up saying take a breath Jane.

It’s almost like she’s beating you into submission to buy the item. Most other hosts are ok, like everyone I have my favorites and some that I don’t like as much. The only one that totally makes me change the channel is Jane Tracey. She always mentions she’s a size 6 and I laugh thinking if she’s a 6’ I’m I’m a size 5!

I know she’s been there for many years and she’s probably a nice person off camera but her style of selling is certainly annoying to me!

Leah Williams is one of the loveliest hosts and a pleasure to watch. Just sayin’.

Guest
reply icon Replying to comment of Guest-2183701

Yes, Jane always claims to be size small in tops, size 8 in bottoms, sorry Jane, you have a wide bottom and thick thighs at least a size 14. Why is she allowed to lie about her size?

How are we as consumers to know which size to buy? If I judged by her I would need to buy size 2 instead of my usual size 10, is she delusional?

Guest

Agree

Guest

I refuse to watch any show that Shawn host! Susan Graver I can't stand everything about her from her voice to her clothing line. I think Shawn and Susan make a perfect match!

Guest

Shawn is very annoying. Had to change the channel on feb 26 when Shawn was playing with philosophy shower gel.

What a mess.

She is out of control. Can’t watch her any more!!!!!

Guest

Shaun needs to change her makeup look especially her eyes The dark shadows, heavy eyeliner and spider lashes are so outdated I loved her bob haircut and short style. Her hair is so unattractive

Jarrius Tif

Ab yes, and I have a jacket of Graver's that was made with inferior material, and has been thrown out. I FB'd her to tell her about it, and she has not responded, after @2 weeks.

Disgusting! As you said, interrupts and never stops talking-will NEVER buy anything from her, again.

Guest

Graver doesn't stop talking. She needs to lay off of the caffeine Shawn is totally obnoxious all the time.

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Chasen N

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Verified Reviewer
| map-marker Westerville, Ohio

Order cancelled

QVC - Order cancelled

My order was canceled about 5 minutes after I purchased my items 6 tablets and a Christmas tree. when can I expect my money refunded

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Soujatya D

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Verified Reviewer

Order Canceled by QVC without reason

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The following order was cancelled by QVC without citing any reason. Order Number: 802234****.

Item Number: T58995. After chatting with a live agent, I was told that the reason for this could be either unsuccessful payment processing, or a previous QVC account shares the same information as mine. When I placed the order, the credit card payment went through successfully as I received an order confirmation email. I do not have anyone in the household who has a past or active QVC customer account.

I moved to the address recently, which has been used for order shipping and delivery. So, if this address was used by a former QVC customer whose account is now closed, it should have no bearing on me.

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Preferred solution: Apology

Sarah A Jug

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Verified Reviewer

*** cheap bakeware. No returns

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I purchased two sets of a popular QVC pottery baking series. The first time they get wet, they craze heavily and get dark stains in the cracks.

They become unusable and I have to throw them out. A very expensive mistake! QVC customer service refused to help, stating that it sometimes happens that there is a bad batch, and oh well...

This kitchenware is the worst. This was my first and last purchase.

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Loss:
$160
Pros:
  • 1st purchase a total waste of money
Cons:
  • No returns
  • Cheap pottery

Preferred solution: Full refund

User's recommendation: RUN

Gregory M Bdq

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Verified Reviewer
| map-marker Peoria, Illinois

Wheelchair ordered and not delivered

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QVC - Wheelchair ordered and not delivered
Updated by user Nov 11, 2024

things have been going the same. agent says they are with uper management and lower management to get the wheelchair shipped.

They say have shortages but are still advertising the same one with 3 to 8 day delivery, they now have another wheelchair that they are selling on QVC and Amazon is not Amazon one day sale that's lasted 2 weeks. Today I' am going to ask for adresses and phone numbers to all companies involved in this SCAM.

but mt goal is to take all companies to small cloims court for $5,000 each so they have to show up. If I get the adresses I will share with all people that have been SCAMED by these companies.

Original review updated Oct 14, 2024
ordered wheelchair from Easypicket on June 16 after 10days of trying to pull up store and site closed and error on order page until June 25.on June 25 site came up but instead of easypicket with Qvc with no order #. senrt (conformation of order (war33021)(dellberry.com) Jul 16 sent updated order of 100****-war33021 and tracking # kywl407298****.

on Jul 29 order was recieved at 17 tracking.net. from that time until the suposed delivery I received no information of where package was other than generalaities batch carrier, hub, courier, and who was parcel being delivered by. I have over 10 email requesting answers . non have been forth coming other than they are looking into the matter.

All goverment agencys should be looking into this chinese company is doing business and close the or fine for fraud. All I have ever wanted was the wheelchair that I order and until I receive I will continue my complains every week, month and year.3 time saying I will get tracking and last email shortage of material.
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Loss:
$250
Cons:
  • Agent verified that was no delivery

Preferred solution: Deliver product or service ordered

Gregory M Bdq

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Verified Buyer
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Verified Reviewer

Easypicket and Qvc are shell companys that loose orders and don;t delver

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Easypicket and Qvc are shell companys that loose orders and don;t delver

I ordered a wheelchair on June 16 but didn't received a confirmation until June 27. I received a tracking number on July 29th from a tracking company, 17track.net.

On August 17, it was delivered at 6:48 to Roscoe, Illinois, but not to my address; it was delivered somewhere else in Roscoe. I sent my first email around 7:30 and the agent told me to check with USPS, but without a tracking number there was no way to find it. I also checked with FedEx to no avail. On August 17, Pauline mentioned she was looking into it.

On August 20, Mary said she was still actively investigating. Today, on August 23, I sent an email to dellbery.com stating that I was going to pursue the matter through reviews and government agencies to get the wheelchair delivered.

The order number is 170****-war33021. The order was placed under the name Gregory Miller.

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Loss:
$2500
Pros:
  • Price
Cons:
  • Delivery

Preferred solution: Deliver product or service ordered

User's recommendation: treat them right or go out of business

Resolved
Roshaunda Yqg
map-marker Lancaster, New York

Resolved: Like qvc but think shipping costs are too high

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Updated by user Oct 28, 2024

Company fixed the issue and I have been provided with apology. Qvc just refunded in my card. No issues really

Original review Oct 13, 2024

If you return an item the shipping costs getting the item and then send back are high. Makes me think twice about ordering something unless free shipping.

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Deborah C Yez

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Verified Reviewer
| map-marker Tempe, Arizona

Terrible Customer Service

Difficult to contact customer service. Wrong numbers online. End up in a loop with automated system.

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Kinleigh Qst

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Verified Reviewer
| map-marker Escondido, California

They canceled my order

I ordered a PS5 bundle for my grandson. I had not placed an order since 2019.

I got an email the following day saying they have canceled my order and saying I have to call customer care.

I get up early and call them and it's a mailbox so I left two messages and I am waiting for a call back. Then I get another email saying my order has been canceled again but no call back.

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User's recommendation: I guess you need to order more often from them.

Saketh Wxf
map-marker Frisco, Texas

Did not receive items

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Did not receive my items. I did do a dispute and no answer yet !!! I call too , no one sweet there phone!!!

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Anonymous
map-marker Teaneck, New Jersey

Homesick air purifier

I received a call from a representative and she asked to to contact QVC to get a receipt and then send to an email for a review. I am not too happy that now I have to try to reach QVC.

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E-commerce Talks

Art for Your Home Not Museums

Art for Your Home Not Museums

Mar 7, 2022

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

Pauline W Urn

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Verified Reviewer

Whyis there another $12.97 charge on my order from September 5. 2024

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It was my mistake. I didn't realize I had set up monthly payments on Easy Pay.

So, everything is good and I apologize for the confusion I caused. Thank you!

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Gregory M Bdq

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Verified Reviewer

Wheelchair ordered and not delivered

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I ordered a wheelchair from Easypicket on June 16. After attempting to access the store and site for ten days, both were closed, resulting in an error on the order page, until June 25.

On June 25, the site became accessible, but it showed Qvc instead of Easypicket, and there was no order number. I was given a confirmation of order, WAR33021, from dellberry.com on July 16, which included an updated order of 100****-WAR33021 and tracking number KYWL407298****. On July 29, the order was received at tracking.net 17. From that point until the supposed delivery, I received no information about the location of my package, other than vague details such as batch carrier, hub, courier, and who was delivering the parcel.

I have sent over ten emails requesting answers, but none have been forthcoming. Instead, I’ve been told that they are looking into the matter.

All government agencies should be investigating how this Chinese company conducts business and consider shutting it down or rendering fines for fraud. All I've ever wanted was the wheelchair I ordered, and I will continue to file complaints every week, month, and year until I receive it.

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Loss:
$2500
Pros:
  • Non
Cons:
  • Do not deliver change company name to commit scams

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Doylestown, Pennsylvania

Have not received order

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I ordered ceramic Christmas trees you would order two and you got two free I have not received them my address is 300 w i l l a s t o n drive Dayton Ohio 45431 my telephone number is 937-554-**** Dan Combs I'm uncertain what has happened I ordered in good faith and I paid I don't understand why I have not received them please I'd like to have them please send as soon as possible one is a gift if not several thank you again Dan Combs

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User's recommendation: Please follow up right away to make sure this doesn't happen to you

About

Related Companies

Qurate Retail, Zulily, Home Shopping Network, Frontgate, Grandin Road

Summary

QVC, Inc. is one of the largest multimedia retailers in the world. The company broadcasts live 24 hours a day, all the year round. It is a wholly owned subsidiary of Liberty Media Corporation. QVC was founded in 1986 by Joseph Segel. Last year, QVC got more than 181 million phone calls in the United States alone, and shipped 166 million units worldwide. At the present time, QVC reaches more than 166 million cable and satellite homes worldwide. Every week, QVC presents more than 1,150 products 288 of these products are brand new to the QVC customer. Brand leaders include Philosophy, Dell and Bare Escentuals.

QVC reviews and complaints

QVC is ranked 366 out of 4506 in E-commerce category

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