QVC Reviews
QVC Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
QVC reviews show a 2.4 star rating from 393 reviews; overall sentiment is mostly dissatisfied with 47% likely to recommend and 65% saying they won't use QVC in the future.
Key Takeaways for Future Customers
- Expect mixed merchandise quality but a medium price level.
- Watch for billing issues and check charges promptly.
- Consider buying from the manufacturer for mechanical items.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service and refunds.
- Return policy and delays in refund processing.
- Problems with auto-ship orders, missing deliveries, and billing/charges.
Positive Feedback
Some customers praise merchandise variety, easy pay options, and a few helpful customer service experiences.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
QVC reviews show a 2.4 star rating from 393 reviews; overall sentiment is mostly dissatisfied with 47% likely to recommend and 65% saying they won't use QVC in the future.
Key Takeaways for Future Customers
- Expect mixed merchandise quality but a medium price level.
- Watch for billing issues and check charges promptly.
- Consider buying from the manufacturer for mechanical items.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service and refunds.
- Return policy and delays in refund processing.
- Problems with auto-ship orders, missing deliveries, and billing/charges.
Positive Feedback
Some customers praise merchandise variety, easy pay options, and a few helpful customer service experiences.
Media from reviews
QVC Collective Complaints
New Ulm, Minnesota
Stolen money
I have no idea what I paid for. I want my money back.
I clicked on the website and was charged for something I don't want. I have no idea what I paid for. Please return my money.
Karen Odegard. kmodegard1962@***.com
- Never used qvc
- Took money without permission
Preferred solution: Full refund
Shawn Killinger
- - The reviewer finds Shawnie Sue's on-air persona egomaniacal and off-putting, with hard selling and constant fashion gimmicks.
PLEASE QVC..make her go away....."Shawnie Sue" is egomaniacal and makes me ill.
I'm sure she is a nice person, but this persona MUST go. She races around the set, trying on clothes to see how SHE looks, does this pretend religious faith schtick, and if I hear her rave about "moto jackets one more time I shall scream! Her hard sell tactics are off putting. I have a life long disdain for women who are phony and cutesy-pootsy.
This woman wins the prize!
I'm sure she is trying to be the new Lisa Robertson (who by the way became unbearable too!), but she is just annoying and I always turn her off!
Preferred solution: New hosts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
West Chester, Pennsylvania
Shawn Killinger and Susan Graver
- - Shawn Killinger dominates Laurie's show.
- - Shawn insults Isaac Mizrahi and threatens Dennis Basso.
- - Susan Graver interrupts and walks away from Josie Maran.
What and when are you going to do something about rude and obnoxious Susan Graver and Shawn Killinger? I finally had it up to here with Shawn spending the whole time Laurie Felt was presenting her clothes buying for herself every item that was brought out, talking to whomever was upstairs while the models stand anround and finally Laura said Well, I guess it's the Shawn show! She insults Isaac Mizrahi and at times calls him annoying. She told Dennis Basso he needed to go and he turned around and said "I'll slap you!"
She's also walked away from Josie Maran leaving Josie without notice throwing her hands in the air!
Then there's the worst of all....Susan Graver. OMG she never stops talking even talking over the host or interrupting until the host just steps away which Susan doesn't even notice since Susan takes over. Her clothes are hideous. But that's probably a good thing since this means I don't have to watch her.
Someone told me Susan deletes her bad reviews but I found plenty about Shawn.
- Price of item
Agree they both have to chill out on the selling pitch Susan Graver Shawn Killinger
Replying to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Resolved: I ordered 1 3 pack of the tarte...
- - Ordered 1 tartelette 3-pack for 31.98.
- - Received 2 three-packs and was charged 31.98; return one pack for a full refund with free shipping.
Company fixed the issue and I have been provided with full refund. Ordered 1 item..rvvd 2.
Called customer service & she instructed me to return it & I would receive a refund.
Call customer service. I wanted to contact customer service on line & that’s how you were contacted.
I ordered 1 3 pack of the tarte tartelette tubing XL lash exts for 31.98. When my package arrived, I received 2 3 pack of the tarte tartelette tubing XL last exts, & was charged another 31.98.
I do not need 2 packages of this product and would like to return 1 of them for a full refund and free return shipping. I have never had any problems for as long as i have been ordering from QVC.
However, I will never use 2 3 pkgs of this product. Thank you.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNO Help From QVC
- - Pedal on the elliptical kept coming off; QVC would not help.
- - Shipping back cost over 95; go directly to the manufacturer for mechanical devices.
I purchased an elliptical device from QVC that was highly recommended by my physical therapist. In addition, this device came with a 3-year warranty.
Unfortunately, the right pedal kept coming off. When I called QVC about this issue, I was informed that QVC no longer sells this product, which was purchased less than 5 months ago. Therefore, since it was over QVC's return policy timeline, they would not do anything to help. However, if QVC still sold this product, they would have replaced it.
The QVC customer service supervisor told me to contact the provider, as there was nothing they would or could do for me. Fortunately, the provider is willing to work with me, but I had to ship the device back to them. The UPS charges were in excess of $95.00.
So not only was I charged by QVC, but I am out additional funds as well. Therefore, I highly recommend that if you are considering purchasing any kind of equipment or device that is mechanical, to go right to the manufacturer.
- Terrible customer service
User's recommendation: Buy directly from the manufacturer
any warranty or repair would be from the company who made it not the seller
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dyersburg, Tennessee
Still no positive changes.
- - Too much time on specific hosts; testimonials are similar to call-ins; merchandise seems commonplace.
Waaay too much Susan Graver!! And still waaay too much Jane Treacy@!!
Despite all the many, many complaints. You do not improve. And Kim G.s getting very boring. And ..
the "testimonials" are just as bright as the call-ins. And . . .
all merchandise is reduced to commonplace. Waaay too much time is spent discussing each item. I've been on the edge for a long time. Only recently ordered.
Very reluctantly. Now im only watching when im desperate and there's nothing else to watch or Im out of books to read.
There's one exception to my exceptions. If Jane's on I just keep surfing!!!
Preferred solution: Nothing.
Weatherford, Texas
Payments
I paid on 06/08/26
Also I attached a photo of what comes up whenever I call QVC it says pissed consumer
User's recommendation: My future recommendation is that the consumer can't see the fact that your documenting that someone's pissed off maybe you should make that an internal memo not public
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dearborn Heights, Michigan
I ordered in April Heartland fresh...
- - Auto-delivery started in April, and I received April and June shipments.
- - August not delivered, told not on auto-delivery, charged $99 for two months.
Very professional and helpful.
I ordered in April Heartland fresh chicken fried chicken on auto delivery. I got my first one in April the next in June, I was suppose to get the next one in August when I called because I did not receive it I was told that I was no longer on auto delivery and I would have to reorder it.
Is this the way you treat customers.
You charge me $99 for 2 months. I will make sure I do not put anything on auto delivery again, because it looks like you like to rip people off, charge them for the item but stop it when you fell like it.
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Verified Reviewer |
Kansas City, Kansas
Resolved: Order
Never received the item 2 times when delivery was stated. Trying 1 more time; if nothing, then I will not be shopping at QVC in the future.
- Good items for sale
- Receiving the items on date promised
Preferred solution: Deliver product or service ordered
User's recommendation: Goid luck getting your item
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bunnell, Florida
Viewers concerned
No response yet about viewers concerned about annoying issue that needs to be reviewed. Maybe QVC feels it is not problem!
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Verified Reviewer |
Marlton, New Jersey
I doubled an order by mistake.order #...
I doubled an order by mistake. Order # 663413****.
Moto Trac Fone. Please cancel the order and also the payment plan for the Moto. I can be reached at jomcyoung@***.com.
I cannot be reached by cell phone, as it is broken. Thank you, John.
New Ulm, Minnesota
Like to know what I bought for $827.00 liked on medi care sitee
I don't have a 4-digit pin. I did not order anything; I was looking at the Medi Care site and was charged $827.00 from QVC for I don't know what.
What did I buy? Whatever it was, I don't want it.
Please refund all monies. Karen Odegard kmodegard1962@***.com
- Took money from me and i have no idea what i bought
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Eau Claire, Wisconsin
ORDERING NEW ITEMS RECEIVING PKGS ALREADY OPENED & RESEASLED & SOLD AGAIN
PURCHASED MANY NEW ITEMS WAREHOUSE SENDS ME PKGS WHICH HAVE BEEN OPENED & RETURNED SEALED SOLD AGAIN
- Its great when the merchandise arrives in one piece
- I hate it when merchandise arrives damaged & broken
Preferred solution: I WOULD LIKE QVC TO REINSTATE ME BACK ON QVC I DID NOTHING WRONG, WHEN I TOLD THEM THAT THE ITEM ARRIVED BROKEN, THEY TOLD ME THROW IT AWAY THEY WOULDN'T ACCEPT IT BACK, I WISH I COULD TAKE A PIC OF THE DAMAGED ITEM.
User's recommendation: CONTACT UPPER MANGEMENT
E-commerce Talks
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Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.
David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Buffalo, New York
I am writing to say that I will never...
Just don't use QVC. You can never receive a refund.
There is always some excuse. After returning an item, you have to call customer service to "remind them" of your return. Will never use them again for anything.
It has been almost two months and I still haven't received m y $60 refund. From "it's in the mail" to "we have to wait until the bank clears your return", to whatever the flavor of the excuse is of the day.Horrible customer service!
This time, however, is the last straw. I returned an item and was expecting a refund. However, my bank card was compromised and I called customer service to let them know, long after the return was received by QVC. I advised them of the situation and was told I would be sent a check as my refund.
After another month, I called to find out where my refund was, only to be told she would "send in a request to have my check mailed." Really?? First and foremost, the Dyson vacuum I ordered had some bad reviews that I should have checked before ordering. I sent it back immediately, unopened. I am not happy and will not be shopping with QVC again.
This is not the first time I have had problems with refunds.
It seems I have to call before anything is done. The money sure comes out of my account immediately when ordering, though.
Order #672192****
- Ease of ordering
- Several
User's recommendation: Beware before ordering. You'll have to call before you get a refund in a timely manner.
Indpls, Indiana
Poor customer service
Get some people that do what there supposed to be doing this customer service I talked did not listen to anything I had to say just making excuses for qvc
Mckees Rocks, Pennsylvania
Looking for item
I was absolutely looking for some receipt for a previous merchandise I had purchased, and the young lady was very helpful in helping me research and find those items I needed.
Preferred solution: Just some information and a few sheets
User's recommendation: Yes
About
, , , ,
QVC, Inc. is one of the largest multimedia retailers in the world. The company broadcasts live 24 hours a day, all the year round. It is a wholly owned subsidiary of Liberty Media Corporation. QVC was founded in 1986 by Joseph Segel. Last year, QVC got more than 181 million phone calls in the United States alone, and shipped 166 million units worldwide. At the present time, QVC reaches more than 166 million cable and satellite homes worldwide. Every week, QVC presents more than 1,150 products 288 of these products are brand new to the QVC customer. Brand leaders include Philosophy, Dell and Bare Escentuals.
QVC is ranked 387 out of 6320 in E-commerce category
USA
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Agreed
Last night Jane Tracey selling Driftwood jeans claiming she wears between size 8 and 10 said she sized down to an 8!!! That woman is allowed to blatantly lie about her size constantly.
How are we as buyers to know which size to choose? Her shirt has stretched across her massive belly, she has huge hips, such A liar.
She is absolutely insufferable I’ve stopped watching her completely. I couldn’t care less to hear one more ridiculous story about her daughters…good lord lady STOP!
Everyone talks about Jane.They call her a liar, the woman has gotten huge, she is more like a size 16,not an 8.I agree, she's nothing but a liar and never stops talking about her daughters.
YES! Jane said it again last night, selling a top, claimed she was wearing size small and that her pants were size 8, is she on drugs???
Jane Treacy is nothing but a liar, she continuously says she is a small,there is no way she is a small, more like a large with those huge hips.
Watching last night and once again Jane stated she wears size small or an 8. She has an *** as wide as an axe handle, at very least she is a size 16.
How are we to know which size to buy?
Buying clothes online is difficult at best, why is she allowed to blatantly lie? Makes no sense, and if she really ran as many marathons as she claims she should be teeny tiny, UGH!
Just trying to understand how QVC justifies keeping Shawn Killinger. She is rude, unprofessional, usually has filthy hair and keeps ordering for herself when she is hosting. QVC must be desperate for sales- any sales!
I noticed Primetimer took down the thread dedicated to Shawn K. That was always fun to read.
Lisa R was a much better host than Shawn has ever been.Much more professional,
Agree!
When Shawn Killinger comes on, I change the channel. Really stuck on herself.
Absolutely, I always do the same!
I feel there are too many sales reps selling one product which is annoying to the consumer as well as the loud laughter, sales pitch antics, talking to fast with the description of the product and stating the item number way out of control which represents not very welcoming to the viewer; cut back the talking fast, the hard sell, the loudness and have one sales rep for each product...............too much laughing as well out of control......................
Why is this website just an attack in A host of QVC? We have seen this opening post for years. Do you ever assist or advise people on their other issues?
Guess you don't know this site too well, there are different subjects here and if you do not like it, why are you coming back to it?
Exactly! Wants to read it and then *** about it?
Go elsewhere if you don't like a host talked about.Look around, other subjects are being discussed.
Do you see the name of this website, it says Pissed Customer, that should give you your answer.
I agree. I love qvc and am a very very long customer.
I spent thousands of dollars. I like all The hosts but Shaun is really obnoxious. I will not watch her. I will never buy from her shows.
Please give her a job off air or nothing.
She us a negative to your business. Sharon Taylor.