
QVC
QVC Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
QVC has 2.5 star rating based on 682 customer reviews. Consumers are mostly dissatisfied.
46% of users would likely recommend QVC to a friend or colleague.
- Rating Distribution
Pros: Merchandise, Easy pay, Some items are fine.
Cons: Customer service, Lack of knowledge from every person that works there, Return policy.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
QVC has 2.5 star rating based on 682 customer reviews. Consumers are mostly dissatisfied.
46% of users would likely recommend QVC to a friend or colleague.
- Rating Distribution
Pros: Merchandise, Easy pay, Some items are fine.
Cons: Customer service, Lack of knowledge from every person that works there, Return policy.60% of users think that QVC should improve its Customer Service.
60% of users say that they won't use QVC in the future for similar services or products.Recent recommendations regarding this business are as follows: "QVC sucks. Don’t order anything.", "Handled very expeditiously", "I guess you need to order more often from them.", "RUN", "Please follow up right away to make sure this doesn't happen to you".
Most users ask QVC for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Privacy and Data Security. Consumers are not pleased with Customer service and Turnaround Time. The price level of this organization is medium according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Average quality and a bit complicated
Not overly impressed with the quality or the size average. Kind of frumpy design and the return process is off.
Wording is confusing and strange. I wouldnt use QVC over Amazon as crazy as that sounds.
Amazon is incredibly easy and does not waste my time. That is all I can come up with for your required 100 symbols.
Shawn Killinger
PLEASE QVC..make her go away....."Shawnie Sue" is egomaniacal and makes me ill.
I'm sure she is a nice person, but this persona MUST go. She races around the set, trying on clothes to see how SHE looks, does this pretend religious faith schtick, and if I hear her rave about "moto jackets one more time I shall scream! Her hard sell tactics are off putting. I have a life long disdain for women who are phony and cutesy-pootsy.
This woman wins the prize!
I'm sure she is trying to be the new Lisa Robertson (who by the way became unbearable too!), but she is just annoying and I always turn her off!
Preferred solution: New hosts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Shawn Killinger and Susan Graver
What and when are you going to do something about rude and obnoxious Susan Graver and Shawn Killinger? I finally had it up to here with Shawn spending the whole time Laurie Felt was presenting her clothes buying for herself every item that was brought out, talking to whomever was upstairs while the models stand anround and finally Laura said Well, I guess it's the Shawn show! She insults Isaac Mizrahi and at times calls him annoying. She told Dennis Basso he needed to go and he turned around and said "I'll slap you!"
She's also walked away from Josie Maran leaving Josie without notice throwing her hands in the air!
Then there's the worst of all....Susan Graver. OMG she never stops talking even talking over the host or interrupting until the host just steps away which Susan doesn't even notice since Susan takes over. Her clothes are hideous. But that's probably a good thing since this means I don't have to watch her.
Someone told me Susan deletes her bad reviews but I found plenty about Shawn.
- Price of item
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Wheelchair ordered and not delivered
things have been going the same. agent says they are with uper management and lower management to get the wheelchair shipped.
They say have shortages but are still advertising the same one with 3 to 8 day delivery, they now have another wheelchair that they are selling on QVC and Amazon is not Amazon one day sale that's lasted 2 weeks. Today I' am going to ask for adresses and phone numbers to all companies involved in this SCAM.
but mt goal is to take all companies to small cloims court for $5,000 each so they have to show up. If I get the adresses I will share with all people that have been SCAMED by these companies.
on Jul 29 order was recieved at 17 tracking.net. from that time until the suposed delivery I received no information of where package was other than generalaities batch carrier, hub, courier, and who was parcel being delivered by. I have over 10 email requesting answers . non have been forth coming other than they are looking into the matter.
All goverment agencys should be looking into this chinese company is doing business and close the or fine for fraud. All I have ever wanted was the wheelchair that I order and until I receive I will continue my complains every week, month and year.3 time saying I will get tracking and last email shortage of material.
- Agent verified that was no delivery
Preferred solution: Deliver product or service ordered
Question my auto pay balance
When a customers credit card is replaced due to it being lost, easy pay balances should automatically be charged to the new card provided. In my case the balances were NOT charged to the new cardinstead QVC sent the less than $100 balance to a collection agency!!!
I have NEVER had anything sent to collection in my life, and I am 81 years old! My credit rating is 846 points which means I ALWAYS pay what I owe.on time!
This has been SO horrible, I WILL NEVER recommend, or use QVC! After over 30 years, Im DONE!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |No Show Walking Pad
All I wanted to find out is where my order was. So I went on line and they said they didn't see my order. I ordered from QVC/HSN.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Order cancelled
My order was canceled about 5 minutes after I purchased my items 6 tablets and a Christmas tree. when can I expect my money refunded
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder Canceled by QVC without reason
The following order was cancelled by QVC without citing any reason. Order Number: 802234****.
Item Number: T58995. After chatting with a live agent, I was told that the reason for this could be either unsuccessful payment processing, or a previous QVC account shares the same information as mine. When I placed the order, the credit card payment went through successfully as I received an order confirmation email. I do not have anyone in the household who has a past or active QVC customer account.
I moved to the address recently, which has been used for order shipping and delivery. So, if this address was used by a former QVC customer whose account is now closed, it should have no bearing on me.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer*** cheap bakeware. No returns
I purchased two sets of a popular QVC pottery baking series. The first time they get wet, they craze heavily and get dark stains in the cracks.
They become unusable and I have to throw them out. A very expensive mistake! QVC customer service refused to help, stating that it sometimes happens that there is a bad batch, and oh well...
This kitchenware is the worst. This was my first and last purchase.
- 1st purchase a total waste of money
- No returns
- Cheap pottery
Preferred solution: Full refund
User's recommendation: RUN
They’re charging me on my credit card every day for some thing and I want it to stop
I bought some makeup right before Christmas and they took the money out. Everything was cool.
I got the make up and now they’re taking money out every day and I can’t get through to anybody. To find out why and to make it stop.
QVC is charging my credit card every day and I wanna know why and what for otherwise I guess Im gonna have to cancel my credit card
User's recommendation: QVC sucks. Don’t order anything.
Update auto pay information
I had to change my credit card and forgot to call to update it.customer service was very helpful and was completed in no time at all
User's recommendation: Handled very expeditiously
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEasypicket and Qvc are shell companys that loose orders and don;t delver
I ordered a wheelchair on June 16 but didn't received a confirmation until June 27. I received a tracking number on July 29th from a tracking company, 17track.net.
On August 17, it was delivered at 6:48 to Roscoe, Illinois, but not to my address; it was delivered somewhere else in Roscoe. I sent my first email around 7:30 and the agent told me to check with USPS, but without a tracking number there was no way to find it. I also checked with FedEx to no avail. On August 17, Pauline mentioned she was looking into it.
On August 20, Mary said she was still actively investigating. Today, on August 23, I sent an email to dellbery.com stating that I was going to pursue the matter through reviews and government agencies to get the wheelchair delivered.
The order number is 170****-war33021. The order was placed under the name Gregory Miller.
- Price
- Delivery
Preferred solution: Deliver product or service ordered
User's recommendation: treat them right or go out of business
Resolved: Like qvc but think shipping costs are too high
Company fixed the issue and I have been provided with apology. Qvc just refunded in my card. No issues really
If you return an item the shipping costs getting the item and then send back are high. Makes me think twice about ordering something unless free shipping.
E-commerce Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Terrible Customer Service
Difficult to contact customer service. Wrong numbers online. End up in a loop with automated system.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |They canceled my order
I ordered a PS5 bundle for my grandson. I had not placed an order since 2019.
I got an email the following day saying they have canceled my order and saying I have to call customer care.
I get up early and call them and it's a mailbox so I left two messages and I am waiting for a call back. Then I get another email saying my order has been canceled again but no call back.
User's recommendation: I guess you need to order more often from them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWheelchair ordered and not delivered
I ordered a wheelchair from Easypicket on June 16. After attempting to access the store and site for ten days, both were closed, resulting in an error on the order page, until June 25.
On June 25, the site became accessible, but it showed Qvc instead of Easypicket, and there was no order number. I was given a confirmation of order, WAR33021, from dellberry.com on July 16, which included an updated order of 100****-WAR33021 and tracking number KYWL407298****. On July 29, the order was received at tracking.net 17. From that point until the supposed delivery, I received no information about the location of my package, other than vague details such as batch carrier, hub, courier, and who was delivering the parcel.
I have sent over ten emails requesting answers, but none have been forthcoming. Instead, I’ve been told that they are looking into the matter.
All government agencies should be investigating how this Chinese company conducts business and consider shutting it down or rendering fines for fraud. All I've ever wanted was the wheelchair I ordered, and I will continue to file complaints every week, month, and year until I receive it.
- Non
- Do not deliver change company name to commit scams
Preferred solution: Deliver product or service ordered
About
, , , ,
QVC, Inc. is one of the largest multimedia retailers in the world. The company broadcasts live 24 hours a day, all the year round. It is a wholly owned subsidiary of Liberty Media Corporation. QVC was founded in 1986 by Joseph Segel. Last year, QVC got more than 181 million phone calls in the United States alone, and shipped 166 million units worldwide. At the present time, QVC reaches more than 166 million cable and satellite homes worldwide. Every week, QVC presents more than 1,150 products 288 of these products are brand new to the QVC customer. Brand leaders include Philosophy, Dell and Bare Escentuals.

QVC is ranked 361 out of 4717 in E-commerce category
USA
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Just trying to understand how QVC justifies keeping Shawn Killinger. She is rude, unprofessional, usually has filthy hair and keeps ordering for herself when she is hosting. QVC must be desperate for sales- any sales!
I noticed Primetimer took down the thread dedicated to Shawn K. That was always fun to read.
Lisa R was a much better host than Shawn has ever been.Much more professional,
Agree!
When Shawn Killinger comes on, I change the channel. Really stuck on herself.
Absolutely, I always do the same!
I feel there are too many sales reps selling one product which is annoying to the consumer as well as the loud laughter, sales pitch antics, talking to fast with the description of the product and stating the item number way out of control which represents not very welcoming to the viewer; cut back the talking fast, the hard sell, the loudness and have one sales rep for each product...............too much laughing as well out of control......................
Why is this website just an attack in A host of QVC? We have seen this opening post for years. Do you ever assist or advise people on their other issues?
Guess you don't know this site too well, there are different subjects here and if you do not like it, why are you coming back to it?
Exactly! Wants to read it and then *** about it?
Go elsewhere if you don't like a host talked about.Look around, other subjects are being discussed.
Do you see the name of this website, it says Pissed Customer, that should give you your answer.
I agree. I love qvc and am a very very long customer.
I spent thousands of dollars. I like all The hosts but Shaun is really obnoxious. I will not watch her. I will never buy from her shows.
Please give her a job off air or nothing.
She us a negative to your business. Sharon Taylor.
I find Shawn to be very disrespecful as she calls guest "sis" Very trashy.
QVC must be desperate for keeping some of the hosts they have.
The Bible says judge, not least you be judged in the same manner that you judge bell hypocrite Annette for saying her religion is funny how are you know you don’t know her and I distain people they have to talk about people they don’t know like that bad you don’t like it turn the channel
Nobody has to turn the channel, it's still a free country..just because someone has a different opinion than you, does not make them wrong. So, stop telling people what they can say.
HA, LOOKS LIKE YOU'RE JUDGING, BETTER READ SOME MORE OF THE GOOD BOOK..AND STOP PREACHING.
Why don't you learn proper English, and you are judging others, too.
Get lost ,then.Why are you here, you must like the site