Product: Qvc Customer Care Clear all filters (0 of 38 reviews match)
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I had an account with QVC for a long time. Always paid on time and used it regularly as I love their products. I went through a bad divorce where there was abuse and had to leave for my safety. I left everything there that I could not get out prior to the final straw,...
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Anonymous
Terry Gaber

The company is still out the money regardless of your unfortunate circumstances. Bankruptcy clears out your debt but raises the prices for the rest of us. I can totally unders...

1.0
Product
Qvc Customer Care
#1249244
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When I called QVC to inquire they said that my reason for returning the shoes was not eligible for a full refund. What kind of crap is this? I am so upset I told the QVC representative I was going to pay the balance on my statement and I was closing my account. I will...
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Qvc Customer Care
#1234717
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She only want to give me what QVC shows. That is the point Shannon. Your records do not match what my bank gave you. She talked over me so you had to start raising your voice and then she threatens me when you raise your voice. I'm glad it is all recorded so her boss,...
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Anonymous
DONNATT

QVC Never refunds! I have had to call many times to ask why something was returned and I NEVER see the credit! They give you the run around, say it takes up to 2 months to act...

1.0
Product
Qvc Customer Care
I liked
  • Horrific
I didn't like
  • Unavailabilty that was deliberate
  • Deception
  • Fraud
#1207959
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this is the second time i placed a order, it was out of stock,i waited from 01/28 until today 02/15 and still out of stock,somehow if you don't have enough products, then why bother to advertise it ?, i am very disappointing with QVC and i am taking my business...
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2.7
Product
Qvc Customer Care
#1190267
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Very unpleasant shopping experience. By the way, Tina told me there is no way I can send my complain to QVC regarding her attitude and the case. If someone care, and need to know which Tina I spoke to, it's at 11:12 AM pacific time, 2/14/18, call directed from...
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Qvc Customer Care
#1189807
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I recently bought the Keurig, when it arrived there was an item missing within the package, i immediately contacted QVC, when i explained what had happened, the customer service agent went on the defense mode, she was rude, disrespectful. Due to her attitude i hung up...
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Qvc Customer Care
#1172357
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I called QVC customer service already 5 to 6 times to return a coffee maker that did not work. I asked to have the package picked up as it was a large box and I'm in a wheel chair and cannot get to the post office to return the package. The package has been sitting...
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Anonymous
Elizabeth Kirk

You don't need to wait for QVC to pick up your return package, in fact, I doubt that they will. If you have a prepaid return label, complete the paperwork and ask your mailma...

1.8
Product
Qvc Customer Care
#1163015
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but since I Like Qvc very much I then decided to Order Another Product and kept that one..but theni got a Letter Stating I needed to Pay my Easy pay installment..That was fine.., so I Called Customer Service to Clear it up but it even took awhile to get Routed to the...
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3.0
Product
Qvc Customer Care
#1161532
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QVC’s automated system doesn’t update CC

Don’t waste your time updating any new or hacked CC or debit cards online with QVC because they totally ignore any and all changes unless you personally call them and get talked to like you are a mental patient.
2.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Website
Product
Qvc Customer Care
#1155248
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I was a customer at QVC close to 20 years until today! It came to light this morning that my order of $700 that I spent 2 hours searching online and finally placing the order was cancelled without any notification to me. Why you ask? Well after wondering where are my...
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1.4
Product
Qvc Customer Care
I liked
  • Products but can get elesewhere so why bother
I didn't like
  • Way i was treated as a long time customer
#1145537
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