Product: Qvc Customer Care Clear all filters (28 of 28 reviews match)
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QVC continues to send us unsolicited items and charge our credit card of record with charges that they claim they know nothing about. Packages arrive (and are refused) two or three times a week, and the QVC office states that "you have nothing on order and we have...
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1.0
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Qvc Customer Care
I didn't like
  • Being charged for items not received
  • Customer service
  • Inaccurate information on what it says has been ordered and when
#1109378
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To all you QVC shoppers who like myself have been an excellent faithful customer you better start praying now that you do not experience a set back or life tragedy because QVC will throw your *** to the wind. I like millions of others lost my job (sustained a life...
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Anonymous
Anonymous

I'm sorry for your misfortune, very sorry to hear about it, but I don't think a class action lawsuit about not being able to buy from QVC again will go very far.

1.0
Qvc
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Qvc Customer Care
#1099472
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The following was to be my complaint to QVC, but when I attempted to send it twice through their email system, it came up access denied. So I am posting it here. QVC Customer Service This e-mail is in reference to my Order # 4987020598 for a Sun Joe 10" electric 2 in 1...
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JSC71
JSC71

I would contact the Consumer Affairs division of the Attorney General's Office of your state AND notify your credit card company of what's going on. I think there is a very f...

Anonymous
Roland

I am currently trying to get my similar issue resolved. My order was placed on 5 /18 and only a shipping label was printed thats it. Customer service is horrible and will not ...

1.0
Qvc
Product
Qvc Customer Care
#1054833
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Qvc Customer Care Review

#984965
5.0
Details
I purchase a gigset table in November as of today date January forth I have not been able register my table with the company. I email gigset reply was stated will contact me by email or phone in next ten days. my third email was send today if you call the number that can with the table the number has been disconnected with no new number.
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Qvc Customer Care Review

#894527
1.0
Details
Customer service reps are rude!!! They need to train the people that answer the phone, how to be polite, patient and how to speak to their customers. Will never order from them again!!! Very bad customer service!!!
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Customer service
In December of that year, I received a package from QVC. Inside was a pair of very uncomfortable looking blue plastic shoes and an invoice for $6.39 that was charged to my debit card. Having had issues with my identity in the past. I returned that package and went to...
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1.0
Qvc
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Qvc Customer Care
#1040029
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QVC has zero integrity anymore and in the beginning the host had a lot of class. Now anything goes and the customers are sick of it. The sizing of the clothes are all over the map and I suggest they start giving measurements for each item and pay more attention. Shawn...
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Anonymous
Anonymous and annoyed 0541

Can't stand Shawn Killinger very phoney and such a show off. Can't stand watching her. That's all she does is bragAnd what's with the big long earrings all of a sudden thought...

Qvc
Product
Qvc Customer Care
#1034414
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I work as a customer service person and the customer service that I got one QVC was the worst service I've ever had I called four different represented and I was told for different things if I wouldn't know my laptop will not come on time I would have never cancel my...
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5.0
Qvc
Product
Qvc Customer Care
#1030937
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I returned a $200+ HairMax Laser Comb using the return postage label provided by QVC. They bill you for the return postage by deducting the amount from your refund. You would think that this is an efficient way to return a product. Wrong! I mailed the package back to...
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Anonymous
Birdie

I am now experiencing the same thing. I used their label thinking it would be more efficient way to process the return and be quicker. No, quite the opposite. My postman at...

Anonymous
Jack Amo

I had the same experience with QVC returns. The SmartReturn label provided is a slow-boat way to return an item. Two weeks after I dropped off the item for return at USPS, I...

Qvc
Product
Qvc Customer Care
I didn't like
  • Deliberate delays in refunding money for a returned item
#995423
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13 business days later and no call! I did customer support chat this morning only to be told that someone from CORPORATE will respond in 3-5 business days... This seems to be a pattern with QVC in seeing all of the consumer complaints online..I am very disappointed in...
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Qvc
Product
Qvc Customer Care
#985804
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I have known QVC for approx 30 years. In the beginning when employees WANTED to put in a good days work, when they probably felt appreciated for what they did, this show and all their hosts were recognized as such a "POLISHED" program. Now here it's 2016. A country...
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Qvc
Product
Qvc Customer Care
#972494
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no message from QVC letting me know this.called customer service and inquired about another color that showed to be in stick.was told nope none are available rep could have cared less.sent in email to customer service who contacted me to say only eggplant...
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Anonymous
Rowdygirl3

I think maybe you should consider that this may have been a temporary seasonal worker hired for the Christmas season. I have been a QVC customer since the late 80s and have ne...

2.8
Qvc Remington, Virginia
Product
Qvc Customer Care
#948708
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