Placed an online order but was charged two different times, one of which was a higher amount than the original order. This 2nd charge caused my bank account to overdraw and now I'm stuck with no money and a negative bank account.
The overdraft fees keep piling up as we speak. So who authorized the 2nd charge?? QVC won't answer that and also refuses to fax a statement to my bank saying the charge was a mistake and should be canceled. They stated they'd wait until the charges "drop off" my account, then they'd reimburse me for any and all bank fees.
They could avoid all fees if they would simply do the right thing and fax a cancel statement to my bank! My bank would drop the fees but instead QVC wants to drag ***, so they will be reimbursing me for fees at a later date (I'll believe it when I see it).
This reviewer shared experience about "fraudulent charges" and wants this business to "fax a statement to bb&t bank to resolve this" as the author lost $400. The author is overall dissatisfied with QVC. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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