Contact QVC Customer Service
QVC Phone Numbers and Emails
Toll-Free Number:
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(800) 367-9444Automated
Customer Service:
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(800) 328-0890En Español
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(877) 490-1787QCard
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(800) 345-1515QVC Purchasing
QVC Emails:
QVC Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
QVC Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call QVC is 8003679444. 77% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 79% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as QVC may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
QVC Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call QVC is 8003679444. 77% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 79% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as QVC may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
People call QVC mainly because of request for information, payments and charges.
27% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact QVC is qcrew@qvc.com. 56% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
How to Contact QVC?
Most Popular Number:
| Total calls: 4 148 | Issues resolved: 379 | Last call: Jan 15, 2026 |
Contact Information
QVC Website:
QVC Help Center:
Corporate Office Address:
QVC Customer Service Reviews
Updated card information. No problems.
Great customer service 
I have been a QVC member a long time. Love it 
I had not bought anything for 5 ot 6 years from QVC and this customer service lady had no idea what she was doing and and wanted to know an address from 8 years ago when I stayed with my mom while she was dying. I told her I couldn't remember but I gave her my last two addresses.
(One of them I lived at for 35 years!) After 10 minutes she finally decided we needed to start over and open a new account!
I told her "Enough! I guess I don't need shoes!":
How Good is QVC's Customer Service?
Summary of QVC Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call QVC?
Request for Information Question:
- “To update shipping on my order places”
- “Update on order”
- “Update account information”
Shipping and Delivery Question:
- “Package not received”
- “Have not received order”
- “Never received it”
Return/ Replace Question:
- “Return”
- “Return item”
- “I need to change debit card number”
Payments and Charges Question:
- “Credit added to purchase”
- “Give new debit card number”
- “I want to dispute a purchase”
Product/ Service Question:
- “My warranty”
- “Order address is wrong”
- “To order an item Speak with live person”
Account Question:
- “Account frozen”
- “Acct”
- “Account blocked”
Cards Question:
- “New card number”
- “I need to give my new card number”
- “New card”
Activation/ Cancellation Question:
- “Cancel an order”
- “Cancellations”
- “Canceled before you shipped”
Refund Question:
- “Refund”
- “Refund for my slippers”
- “The refund hadn’t arrived.”
Staff Question:
- “Customer service”
- “Talk to customer service”
- “Calling customer service”
Employment Question:
- “I received a 1099-misc and I haven't worked at QVC in over 2 years”
- “Job interview”
- “Employment”
Website/ Application Question:
- “Can not make a purchase via website”
- “I was scammed because no one is putting out warnings on Facebook or anywhere about sites like QVC and many others are being used to scam people since these scammer sites look legitimate and there is nothing customer can do!!!”
- “Not take my order online”
Other Question:
- “Where are my boots?”
- “WaitingFor my boots 495”
- “Orders”
Compare QVC Customer Service To
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