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Contact QVC Customer Service

How to Reach a Person at QVC

Verified Contact Information

Toll-Free Number:

  • 1-800-367-9444
    Automated
Call Now
Send Message

Customer Service:

  • 1-800-328-0890
    En Español
  • 1-877-490-1787
    QCard
  • 1-800-345-1515
    QVC Purchasing
  • 1-800-600-9900
    Studio Tours
  • 1-800-544-3316
    TDD
  • 1-888-345-5788

Business Customer Service:

  • 1-484-701-8282
    Vendor Relations
  • 1-484-701-1000

Investors/ Franchising:

  • 1-866-876-0461

Sales/ Reservations:

  • 1-800-345-1212
    Automated Ordering

Accessibility:

accessibility@qvc.com

Customer Service:

qcrew@qvc.com
QCrew

Investors/ Franchising:

investor@qurateretail.com

Jobs/ Career:

schedulingqrg@qvc.com
workwithus@qurateretail.com

Legal:

copyrightagent@qvc.com
Copyright Infringement Inquiries
privacy.statement@qvc.com
Privacy Inquiries

Media:

qvcsocialteam@qvc.com

QVC Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular QVC Phone Number
1 (800) 367-9444
Average Hold Time
00:03:22
Average Calls duration
4 minutes
Most Popular QVC Email Address
qcrew@qvc.com
QVC Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (27% reported full resolution)
View full overview

How to Contact QVC?

You can call QVC to get assistance and answers from a live person at the following number: 1-888-345-5788. This QVC telephone number deals with general questions and provides technical support to customers. For TDD/TTY, dial 711.

The QVC contact number you can use to place an order is 1-800-345-1212. A live agent will inform you about the product availability and offer special deals.

The company business offices are available at 1-484-701-1000. You can learn about partnership and sponsorship at this QVC contact.

The QVC phone number for vendor relations is 1-484-701-8282. You can call this number to share your suggestions, concerns, and comments, and the QVC customer service team will consider them.

You can email QVC customer care through their website. First, sign into your account and select the form according to your inquiry on their Customer Service page. Enter the required information and explain the problem you’ve experienced. Click Submit and await the response.

You can also write to the following QVC customer service email: qcrew@qvc.com for QCrew information.

For privacy issues, Nevada residents can email privacy.statement@qvc.com. You can also use their legal email for copyright inquiries: copyrightagent@qvc.com.

For social relations and press inquiries, address qvcsocialteam@qvc.com.

The QVC customer service hours for the contact that deals with orders is 24/7. You can choose the product and place an order anytime you want.

The QVC customer service number hours are daily between 7 am and 1 am ET. Within these business hours, the live representatives are ready to help on the phone and via live chat.
If your issue is not urgent, you can email the company
or write to their corporate address: QVC, Inc., 1200 Wilson Drive at Studio Park, West Chester, Pennsylvania 19380, United States.

You can also reach their customer care team via Facebook Messenger, as they are active on social media.

PissedConsumer Club

Contact Information

QVC Website:

QVC Help Center:

Corporate Office Address:

QVC, Inc.
1200 Wilson Drive at Studio Park
West Chester, Pennsylvania 19380
United States

How Customers Rate QVC Support?

4.5 / 5
Good

Based on 5.8K calls to QVC customer support through PissedConsumer.com and 40 survey responses.

Total Calls
5.8K
Avg Call Duration
03:58
Issues Resolved
27%

Why Customers Call QVC?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 24%
  • Request for Information 21%
  • Shipping and Delivery 12%
  • Return/ Replace 11%
  • Payments and Charges 10%
  • Product/ Service 8%
  • Account 4%
  • Cards 4%
  • Activation/ Cancellation 3%
  • Refund 1%
  • Staff <1%
  • Employment <1%
  • Website/ Application <1%

Customer Inquiries & Issues

24%
  • "I have written to QVC since February regarding items that have fallen apart. I have sent photographs and videos of those items and nobody has gotten back to me except for an email that says someone will get back to me and nobody has. And I think this"
  • "Nespresso"
  • "Non compatible item"

Request for Information

21%
  • "Check on order"
  • "Status of order"
  • "Looking for item"

Shipping and Delivery

12%
  • "Missing order"
  • "Shipped to incorrect address"
  • "Missing delivery"

Return/ Replace

11%
  • "Return"
  • "About Return"
  • "A return"

Payments and Charges

10%
  • "Bill payment inquiry"
  • "Payment of order"
  • "Pay my bill"

Product/ Service

8%
  • "To purchase a mixer on 5 easy payments"
  • "Order and a question"
  • "Product question"

Account

4%
  • "Account status"
  • "Verify purchase charge card says I made"
  • "Acct. balance, I am receiving emails for a payment . I don't remember having any balances on my account. I paid it off."

Cards

4%
  • "Qvc card"
  • "Q Card"
  • "New bank card"

Activation/ Cancellation

3%
  • "A canceled order"
  • "Cancel subscription"
  • "Want to cancel an auto delivery"

Refund

1%
  • "Refund"
  • "My refund for dr ***"
  • "refund for my slippers"

Staff

<1%
  • "Customer service"
  • "Talk to customer service"
  • "calling customer service"

Employment

<1%
  • "I received a 1099-misc and I haven't worked at QVC in over 2 years"
  • "Job interview"
  • "Employment"

Website/ Application

<1%
  • "Can not make a purchase via website"
  • "I was scammed because no one is putting out warnings on Facebook or anywhere about sites like QVC and many others are being used to scam people since these scammer sites look legitimate and there is nothing customer can do!!!"
  • "Not take my order online"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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