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Contact QVC Customer Service

How to Reach a Person at QVC

Verified Contact Information

Toll-Free Number:

  • 1-800-367-9444
    Automated
Call Now
Send Message

Customer Service:

  • 1-800-328-0890
    En Español
  • 1-877-490-1787
    QCard
  • 1-800-345-1515
    QVC Purchasing
  • 1-800-600-9900
    Studio Tours
  • 1-800-544-3316
    TDD
  • 1-888-345-5788

Business Customer Service:

  • 1-484-701-8282
    Vendor Relations
  • 1-484-701-1000

Investors/ Franchising:

  • 1-866-876-0461

Sales/ Reservations:

  • 1-800-345-1212
    Automated Ordering

Accessibility:

accessibility@qvc.com

Customer Service:

qcrew@qvc.com
QCrew

Investors/ Franchising:

investor@qurateretail.com

Jobs/ Career:

schedulingqrg@qvc.com
workwithus@qurateretail.com

Legal:

copyrightagent@qvc.com
Copyright Infringement Inquiries
privacy.statement@qvc.com
Privacy Inquiries

Media:

qvcsocialteam@qvc.com

QVC Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular QVC Phone Number
1 (800) 367-9444
Average Hold Time
00:02:49
Average Calls duration
4 minutes
Most Popular QVC Email Address
qcrew@qvc.com
QVC Live Agent Availability
22% of callers successfully reach a real person
Issue Resolution Rate
Low (27% reported full resolution)
View full overview

How to Contact QVC?

Most Popular Number:

(800) 367-9444
Automated
Total calls: 4 311 Issues resolved: 391 Last call: Jun 13, 2026

You can call QVC to get assistance and answers from a live person at the following number: 1-888-345-5788. This QVC telephone number deals with general questions and provides technical support to customers. For TDD/TTY, dial 711.

The QVC contact number you can use to place an order is 1-800-345-1212. A live agent will inform you about the product availability and offer special deals.

The company business offices are available at 1-484-701-1000. You can learn about partnership and sponsorship at this QVC contact.

The QVC phone number for vendor relations is 1-484-701-8282. You can call this number to share your suggestions, concerns, and comments, and the QVC customer service team will consider them.

You can email QVC customer care through their website. First, sign into your account and select the form according to your inquiry on their Customer Service page. Enter the required information and explain the problem you’ve experienced. Click Submit and await the response.

You can also write to the following QVC customer service email: qcrew@qvc.com for QCrew information.

For privacy issues, Nevada residents can email privacy.statement@qvc.com. You can also use their legal email for copyright inquiries: copyrightagent@qvc.com.

For social relations and press inquiries, address qvcsocialteam@qvc.com.

The QVC customer service hours for the contact that deals with orders is 24/7. You can choose the product and place an order anytime you want.

The QVC customer service number hours are daily between 7 am and 1 am ET. Within these business hours, the live representatives are ready to help on the phone and via live chat.
If your issue is not urgent, you can email the company
or write to their corporate address: QVC, Inc., 1200 Wilson Drive at Studio Park, West Chester, Pennsylvania 19380, United States.

You can also reach their customer care team via Facebook Messenger, as they are active on social media.

PissedConsumer Club

Contact Information

QVC Website:

QVC Help Center:

Corporate Office Address:

QVC, Inc.
1200 Wilson Drive at Studio Park
West Chester, Pennsylvania 19380
United States

Summary of QVC Customer Service Calls

5.6K TOTAL
CALLS
04:00 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call QVC?

Request for Information Question:

  • “Place order”
  • “Existing Order status of 01 water”
  • “Edit information”

Shipping and Delivery Question:

  • “Wrong address on my recent order”
  • “My order was delivered to the wrong address.”
  • “Order not received”

Return/ Replace Question:

  • “Return question for shipping fee”
  • “Return”
  • “Need to return item, no return slip came with my skirt order”

Payments and Charges Question:

  • “Payment can't open any emails”
  • “Overpayment for purchase”
  • “Check final payment”

Product/ Service Question:

  • “Need order number for a HP 17 in touch screen compet showing a price of sale $399.98 would like to talk on phone to a representative”
  • “Faulty solar lights”
  • “I purchased a vacuum and was wondering if it was still under warranty”

Account Question:

  • “Verify return amount as two items were returned”
  • “Pay on account”
  • “Balance”

Cards Question:

  • “New bank card”
  • “Updating Discover card info”
  • “Gift card”

Activation/ Cancellation Question:

  • “My order was cancelled and I don't know why”
  • “Cancel Auto Ship Skinjection”
  • “Cancel order”

Refund Question:

  • “Refund”
  • “Refund for my slippers”
  • “The refund hadn’t arrived.”

Staff Question:

  • “Customer service”
  • “Talk to customer service”
  • “Calling customer service”

Employment Question:

  • “I received a 1099-misc and I haven't worked at QVC in over 2 years”
  • “Job interview”
  • “Employment”

Website/ Application Question:

  • “Can not make a purchase via website”
  • “I was scammed because no one is putting out warnings on Facebook or anywhere about sites like QVC and many others are being used to scam people since these scammer sites look legitimate and there is nothing customer can do!!!”
  • “Not take my order online”

Other Question:

  • “Info on mobility scooter”
  • “Packsge”
  • “Dead plant”

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Frequently Asked Questions

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