QVC Phone Numbers and Emails

Toll-Free Number:

  • (800) 367-9444
    Automated

Customer Service:

  • (800) 328-0890
    En Español
  • (877) 490-1787
    Qcard
  • (800) 345-1515
    QVC Purchasing
  • (800) 544-3316
    TDD

Business Customer Service:

  • (484) 701-1000

General Info:

  • (800) 600-9900
    Studio Tours
  • (484) 701-8282
    Vendor Relations

Headquarters:

  • (888) 345-5788

Investors/ Franchasing:

  • (866) 876-0461

Sales/ Reservations:

  • (800) 345-1212
    Automated Ordering

QVC Emails:

Accessibility
Investors/ Franchising
Jobs/ Career
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
More phone numbers and emails Less phone numbers and emails

QVC Contact Information

QVC Website:

QVC Help Center:

Corporate Office Address:

QVC, Inc.
1200 Wilson Drive at Studio Park
West Chester, Pennsylvania 19380
United States
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QVC Rating Based on 519 Reviews

Rating details

2.3
more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

Summary of QVC Customer Service Calls

1.9K TOTAL
CALLS
02:52 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call QVC Customer Service?

Request for Information Question:

  • “Checking on shipment of an order”
  • “About an order”
  • “Calling too see how much I still owe my items o purchased”

Payments and Charges Question:

  • “Why I continue to get a $12.54 payment on my banking”
  • “Charged twice”
  • “Billing”

Shipping and Delivery Question:

  • “Bought a pair of knit slacks that are way to big in my regular size want to know if i can replace them with a size smaller”
  • “Didn't receive my order”
  • “Ordered wrong item”

Return/ Replace Question:

  • “Return”
  • “Need return label”
  • “Return procedure”

Product/ Service Question:

  • “Broken item”
  • “Damaged merchandise”
  • “Buying locknlock”

Account Question:

  • “Forgotten my account number”
  • “Someone ordered something on my acct”
  • “Want to know the balance”

Cards Question:

  • “Credit card number has changed”
  • “Card info”
  • “I want to leave a new credit card on file”

Activation/ Cancellation Question:

  • “I would like to cancel my order”
  • “Cancell order”
  • “To cancel my auto shipment”

Refund Question:

  • “My refund”
  • “Refund”
  • “Never got properly refunded”

Staff Question:

  • “Customer service question”
  • “I need to speak to customer service”
  • “Customer service”

Employment Question:

  • “I need payroll to to start taking out federal taxes out of my check”
  • “To much carelessly employers in Bandar (mumbai)”
  • “Orientation”

Website/ Application Question:

  • “My website. Has been screw up for 4.days”
  • “My application”
  • “I have been restricted from QVC website”

Other Question:

  • “Shop”
  • “Place order”
  • “Order info”

About

QVC Return Policy
To read more: https://www.qvc.com/content/information/returns.html
QVC Delivery Policy
To read more: https://www.qvc.com/content/beauty/auto-delivery.html
QVC Terms of Service
To read more: https://www.qvc.com/content/information/general-terms-conditions.html
QVC Privacy Policy
To read more: https://www.qvc.com/content/information/privacy-statement.html
QVC FAQ
To read more: https://www.qvc.com/content/information/customer-service.html
Top QVC Services

Customer Care, Shipping Service, Reporter

Top QVC Products

Account, Tv Show, Pm Style Tv Show

QVC Pros and Cons

Pros: Merchandise, Some items are fine, Some hosts make it about them, Easy pay, Hosts and product variety

Cons: Customer service, Return policy, Lack of knowledge from every person that works there, Way i was treated as a long time customer, Rudeness and didnt offer a solution

Related Companies

Qurate Retail, Zulily, Home Shopping Network, Frontgate, Grandin Road

Summary

QVC, Inc. is one of the largest multimedia retailers in the world. The company broadcasts live 24 hours a day, all the year round. It is a wholly owned subsidiary of Liberty Media Corporation. QVC was founded in 1986 by Joseph Segel. Last year, QVC got more than 181 million phone calls in the United States alone, and shipped 166 million units worldwide. At the present time, QVC reaches more than 166 million cable and satellite homes worldwide. Every week, QVC presents more than 1,150 products 288 of these products are brand new to the QVC customer. Brand leaders include Philosophy, Dell and Bare Escentuals.

QVC reviews and complaints

QVC is ranked 327 out of 3269 in E-commerce category

Area Served

USA

Payment Methods

VISAMasterCard

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