QVC Phone Numbers and Emails

Toll-Free Number:

  • (800) 367-9444
    Automated

Customer Service:

  • (800) 367-9444
    Automated
  • (800) 328-0890
    En Español
  • (877) 490-1787
    Qcard
  • (800) 345-1515
    QVC Purchasing
  • (800) 544-3316
    TDD

Business Customer Service:

  • (484) 701-1000

General Info:

  • (800) 600-9900
    Studio Tours
  • (484) 701-8282
    Vendor Relations

Headquarters:

  • (888) 345-5788

Investors/ Franchasing:

  • (866) 876-0461

Sales/ Reservations:

  • (800) 345-1212
    Automated Ordering

QVC Emails:

Accessibility
Investors/ Franchising
Jobs/ Career
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
More phone numbers and emails Less phone numbers and emails

QVC Contact Information

QVC Website:

QVC Online Chat:

Corporate Office Address:

QVC, Inc.
1200 Wilson Drive at Studio Park
West Chester, Pennsylvania 19380
United States
Edit Business Info

QVC Rating Based on 456 Reviews

Rating details

2.3
more details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website

Rating stats

Rating trend

Summary of QVC Customer Service Calls

897 TOTAL
CALLS
02:51 AVG CALL
DURATION
28% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call QVC Customer Service?

Payments and Charges Question:

  • “Dispute charge”
  • “Payment”
  • “Billing”

Request for Information Question:

  • “Order status”
  • “Checking on my order”
  • “Find out what happend to my merchandisr i paid rush order”

Shipping and Delivery Question:

  • “Delivery issue”
  • “Item was shipped to the wrong address”
  • “Wrong item received”

Return/ Replace Question:

  • “Return”
  • “Return item”
  • “Returns”

Product/ Service Question:

  • “I purchase a hoover a hoover board we cant get it to work. we. need help”
  • “To order an item”
  • “Defective product”

Account Question:

  • “Reset password”
  • “Fraud on my account”
  • “Want to know the balance”

Cards Question:

  • “My card won't go thrush”
  • “To get a gift card”
  • “Update card”

Activation/ Cancellation Question:

  • “Id cancelled”
  • “Cancellations”
  • “Check to see why order was canceled”

Staff Question:

  • “Service complaint”
  • “Representative was very rude”
  • “Customer service”

Refund Question:

  • “Refund”

Employment Question:

  • “Payroll”
  • “Job interview”

Website/ Application Question:

  • “I have been restricted from QVC website”

Other Question:

  • “Retu”
  • “Place order”
  • “To change my address from the one online”

About

QVC Return Policy
To read more: https://www.qvc.com/content/information/returns.html
QVC Delivery Policy
To read more: https://www.qvc.com/content/beauty/auto-delivery.html
QVC Terms of Service
To read more: https://www.qvc.com/content/information/general-terms-conditions.html
QVC Privacy Policy
To read more: https://www.qvc.com/content/information/privacy-statement.html
QVC FAQ
To read more: https://www.qvc.com/content/information/customer-service.html
Top QVC Services

Customer Care, Shipping Service, Reporter

Top QVC Products

Account, Tv Show, Pm Style Tv Show

QVC Pros and Cons

Pros: Merchandise, Some items are fine, Easy pay, Hosts and product variety, Some hosts make it about them

Cons: Customer service, Lack of knowledge from every person that works there, Return policy, Way i was treated as a long time customer, Customer service and returns

Related Companies

Qurate Retail, Zulily, Home Shopping Network, Frontgate, Grandin Road

Summary

QVC, Inc. is one of the largest multimedia retailers in the world. The company broadcasts live 24 hours a day, all the year round. It is a wholly owned subsidiary of Liberty Media Corporation. QVC was founded in 1986 by Joseph Segel. Last year, QVC got more than 181 million phone calls in the United States alone, and shipped 166 million units worldwide. At the present time, QVC reaches more than 166 million cable and satellite homes worldwide. Every week, QVC presents more than 1,150 products 288 of these products are brand new to the QVC customer. Brand leaders include Philosophy, Dell and Bare Escentuals.

QVC reviews and complaints

QVC is ranked 303 out of 3373 in E-commerce category

Area Served

USA

Payment Methods

VISAMasterCard

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