Contact Information

QVC Phone Numbers

Toll-Free Number:

  • (800) 367-9444

Customer Service:

  • (888) 345-5788
  • (800) 345-1515
  • (800) 367-9444
  • (877) 490-1787
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QVC Chat:

Headquarters Address:

QVC, Inc.
1200 Wilson Drive at Studio Park
West Chester, Pennsylvania 19380
United States

Help in Social Networks:

Summary of QVC Customer Service Calls

02:09 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact QVC to Ask about:

Staff Question:

  • “Because customer service sucks’nn”

Return/ Replace Question:

  • “I need to return a faulty product”

Payments and Charges Question:

  • “Pay my bill”

Request for Information Question:

  • “I requested proof of purchase of the samsung wireless level pro headphones that I purchased in december 2017. I contacted samung and i need the proof of purchase for replacement. I was told it cvould take up to 7 business days. So far nothing.” , Review #1297826

Shipping and Delivery Question:

  • “Wrong item received”

Other Question:

  • “Package”

QVC Rating Stats

2.3 out of 5 stars
based on 232 reviews
See all 625 reviews reviews

Rating stats

  1. 94 reviews
  2. 48 reviews
  3. 39 reviews
  4. 27 reviews
  5. 24 reviews

Rating trend

About QVC

Top 5 Likes about QVC

Merchandise, Hosts and product variety, Some items are fine, Product, Price of item

Top 5 Dislikes about QVC

Customer service, Return policy, Was not given proper inform, Treated me like a dog, Deceptive advertising

Top 5 Related Companies

Qurate Retail, Zulily


QVC, Inc. is one of the largest multimedia retailers in the world. The company broadcasts live 24 hours a day, all the year round. It is a wholly owned subsidiary of Liberty Media Corporation. QVC was founded in 1986 by Joseph Segel. Last year, QVC got more than 181 million phone calls in the United States alone, and shipped 166 million units worldwide. At the present time, QVC reaches more than 166 million cable and satellite homes worldwide. Every week, QVC presents more than 1,150 products 288 of these products are brand new to the QVC customer. Brand leaders include Philosophy, Dell and Bare Escentuals.

QVC reviews and complaints

QVC is ranked 226 out of 4393 in E-commerce category

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QVC Stats

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Number of Calls

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