Contact QVC Customer Service
QVC Phone Numbers and Emails
Toll-Free Number:
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(800) 367-9444Automated
Customer Service:
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(800) 328-0890En Español
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(877) 490-1787QCard
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(800) 345-1515QVC Purchasing
QVC Emails:
How to Contact QVC?
Most Popular Number:
| Total calls: 3 846 | Issues resolved: 343 | Last call: Jan 16, 2025 |
QVC Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
QVC Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call QVC is 8003679444. 76% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 83% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as QVC may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
QVC Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call QVC is 8003679444. 76% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 83% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as QVC may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
People call QVC mainly because of request for information, payments and charges.
31% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact QVC is qcrew@qvc.com. 54% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
QVC Website:
QVC Help Center:
Corporate Office Address:
QVC Customer Service Reviews
I had to change my credit card and forgot to call to update it.customer service was very helpful and was completed in no time at all
Did not receive my items. I did do a dispute and no answer yet !!! I call too , no one sweet there phone!!!
I ordered a phone and then found out a friend was having problems with hers. Qvc understood the situation and automatically started process for a return. Great customer service.
How Good is QVC's Customer Service?
Summary of QVC Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call QVC?
Request for Information Question:
- “About an order i placed and have not received”
- “To find out about my order”
- “Inquiry”
Shipping and Delivery Question:
- “Did not receive my product”
- “Have not received product I ordered”
- “Not received an order on 11/25/24”
Payments and Charges Question:
- “Charged for returns”
- “Billing error”
- “Whyis there another $12.97 charge on my order from September 5. 2024”
Return/ Replace Question:
- “Change payment method”
- “Return/exchange”
- “Returns”
Product/ Service Question:
- “A purchase”
- “Product is tore up”
- “Need to mak a purchase”
Account Question:
- “Code”
- “Is my account still open”
- “Can not get into my acct.”
Cards Question:
- “Lost card”
- “My good credit card was denied”
- “Update credut card”
Activation/ Cancellation Question:
- “Canceled before you shipped”
- “They canceled my order”
- “Cancel an order”
Refund Question:
- “Refund for my slippers”
- “The refund hadn’t arrived.”
- “Refund”
Staff Question:
- “Customer service”
- “Talk to customer service”
- “Calling customer service”
Employment Question:
- “I received a 1099-misc and I haven't worked at QVC in over 2 years”
- “Job interview”
- “Employment”
Website/ Application Question:
- “Can not make a purchase via website”
- “I was scammed because no one is putting out warnings on Facebook or anywhere about sites like QVC and many others are being used to scam people since these scammer sites look legitimate and there is nothing customer can do!!!”
- “Not take my order online”
Other Question:
- “New o computer”
- “Missing remote in my order”
- “To order”
Compare QVC Customer Service To
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