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QVC
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www.qvc.com
What is your customer experience with QVC?
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Anonymous
map-marker Las Vegas, Nevada

No Problem

There was no complaint, was trying to contact CS and couldn't fine there phone #. Finally was able to contact them.

All taken care of! Thanks, Roxy Phillips

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Leeanna Zpc

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Verified Reviewer

Old outdated ***

They sell stuff at supposedly bargain prices thats all *** dried up from benefit cosmetics. this company is really gone to crap.

I should know better than to ever order from you again cause I have to return every *** thing I totally understand why your business is going down the drain. I hope the sooner the better.

User's recommendation: Stay away

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Cindy O Tlk
map-marker Hettinger, North Dakota

Return or exchange a gift of Sketches slip on sandals

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Have to contact daughter for a return label. I can't print one off. This item was a gift, and I can't take it to a Sketchers store to exchange.

User's recommendation: Shut up and wear...just keep. Exchanging for a different style not worth hassle.

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Micky S Xws
map-marker Katy, Texas

You have the wrong email

I'm using this email now, not Yahoo: ***. So can you change my email to iCloud?

Do you still have the Yahoo? I'm not using that anymore.

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Pauline K Fmj

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Verified Reviewer

Return label wasn't placed in order.

Customer service not helping it's QVC customer. I need to return my package SAP .QVC needs improvement on helping customers. Send return label.

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Resolved
Kathy J Scq

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Verified Reviewer
| map-marker Hutchinson, Kansas

Resolved: I ordered my Gocane 3 weeks ago and i...

I ordered my Gocane 3 weeks ago and I still haven't got it. When will I get it?

I need my new cane. I think I have been very patient!!!

Loss:
$18
Pros:
  • Have always sent out my stuff before

Preferred solution: Price reduction

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Mila H Hku

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

QVC Customers beware of having QVC store your inactive account/hacked

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AI Highlights
  • - QVC keeps inactive accounts.
  • - The system is vulnerable to hackers.
  • - Hard to fix hacked accounts; deletion requests often fail.

Beware!!! Even if your QVC account is not active for years, QVC still keeps your account in their system.

Please note that their system is susceptible to hackers. If you are a senior citizen like myself, I would suggest staying away. It is very difficult to fix a 'hacked' account. Go directly to the manufacturer as it will be safer.

I tried several times to have my information deleted from their system, but they won't do it.

I am not sure if they sell their customer information to other parties!!! I don't even understand their purpose for keeping inactive customers in their system.

Cons:
  • Not helpful
  • Hard to correspond with

Preferred solution: Delete my customer info so my info can;t be hacked

User's recommendation: Have your account deleted from their system to be safe.

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Barbara H Cnb

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Verified Reviewer
| map-marker Hartsville, South Carolina

Never received my purchase

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Ordered 2 pair of shoes. Never received them and no refund.

No response from QVC.

I am very upset. I have no shoes.

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1 comment
Guest

QVC issued a refund and then denied it. QVC outright sucks. Will not be making any future purchases from them from now on.

Barbara H Cnb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hartsville, South Carolina

I ordered two pairs of sneakers over 3...

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AI Highlights
  • - Ordered two pairs of sneakers over 3 weeks ago.
  • - Tracking number not updated.
  • - Delivery has taken too long.
  • - Customer wants to cancel the order.

I ordered two pairs of sneakers over 3 weeks ago. When i look up the tracking number it is not updated.

It has taken way to long for my order to be delivered. Where are my shoes?

I will need to cancel.

***

Preferred solution: Deliver product or service ordered

User's recommendation: I never had this problem before. But here I am.

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Resolved
Eric M Pjp

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Verified Reviewer
| map-marker Orlando, Florida

Resolved: Delays in shipping

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AI Highlights
  • - Ordered a $200+ hearing aid on Jan 21; delivery promised for Jan 29.
  • - As of Jan 27, a label was created; if it arrives, I will return for a refund.
Updated by user Feb 11, 2026

Company fixed the issue and I have been provided with full refund. Return and full refund. Each is different.

Original review Jan 27, 2026

Ordered $200+ hearing aid on Jan 21. Told I would receive it on Jan 29.

Today, Jan 27, I learned a label was just created and I am unable to get a delivery date.

This is not acceptable, and whenever it shows up, I will immediately return it for a refund. Never again QVC.

Pros:
  • Can think of any
Cons:
  • Service

Preferred solution: Full refund

User's recommendation: Buy from Amazon, WalMart or eBay

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Barbara H Cnb

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Verified Reviewer
| map-marker Hartsville, South Carolina

I received a message from QVC evidently my shoes are coming from ***? I woukd never have ordered them if i had known this up front! QVC products I have received in the past we're from our ***.

Updated by user Apr 30, 2026

I ordered two pairs of shoes. I never received my order.

I have not received at refund. QVC

Original review Apr 14, 2026

Do not sell from over seas. USA only.

Ot has been 3 weeks for shoes i believed to be made in the ***.

So read the very very fine print.

I did not and here I am. Still no shoes.

User's recommendation: Only sell USA

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Pam H Nkr

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Verified Reviewer

Charges on account

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I have been charged twice last month on my checking account. What is this for?

$6.73 - $6.55.

I would appreciate a quick response. Thank you.

Loss:
$15

Preferred solution: Explanation for charges.

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Barbara H Cnb

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Verified Reviewer
| map-marker Hartsville, South Carolina

Never received my purchase

I ordered two pair of sneakers and paid for shipping. I never received my purchase.

QVC has not responded to me asking for an update on my purchase. I have heard nothing from QVC.

User's recommendation: I have none

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Tom C Spd

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Verified Reviewer
| map-marker Bloomfield, New Jersey

***

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AI Highlights
  • - There is a site to contact QVC customer service.
  • - They are loyal and want better mobile phones on QVC.
  • - They like Tracfone's deals and service.
Updated by user Mar 20, 2026

Not sure what to say about giving advice, I don't know the system at QVC !!

Original review Mar 04, 2026

Hello,

I'm very happy there is site like this to communicate with QVC CS, I want to ask a question about the Tracfone service of QVC, when is QVC going to bring more mobile phones to the site/network, I am a very loyal customer and want better mobile phones on QVC, I like the deals and service from Tracfone. Please let me know when I will see more and better mobile phone on air and site.

User's recommendation: I would not buy any electronics from QVC ..

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Pam H Nkr

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Verified Reviewer

Charges on my bank account

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Charges on my account. What are they for?

I was charged twice in the same month.

$6.55 $8.73.I would appreciate a response. Thank You

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