Carol D P

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Verified Reviewer

Just because you ssked

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Real good to work with you. Customer service is really good and the customer service representatives are all very nicely
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User's recommendation: It is a nice company to do business with

Anonymous

Shawn Killinger

PLEASE QVC..make her go away....."Shawnie Sue" is egomaniacal and makes me ill.

I'm sure she is a nice person, but this persona MUST go. She races around the set, trying on clothes to see how SHE looks, does this pretend religious faith schtick, and if I hear her rave about "moto jackets one more time I shall scream! Her hard sell tactics are off putting. I have a life long disdain for women who are phony and cutesy-pootsy.

This woman wins the prize!

I'm sure she is trying to be the new Lisa Robertson (who by the way became unbearable too!), but she is just annoying and I always turn her off!

View full review
Loss:
$1

Preferred solution: New hosts

1067 comments
Guest

I noticed Primetimer took down the thread dedicated to Shawn K. That was always fun to read.

Guest

Lisa R was a much better host than Shawn has ever been.Much more professional,

Guest
reply icon Replying to comment of Guest-2471324

Agree!

Guest

When Shawn Killinger comes on, I change the channel. Really stuck on herself.

Guest
reply icon Replying to comment of Guest-2471200

Absolutely, I always do the same!

Rayshad Rtd

I feel there are too many sales reps selling one product which is annoying to the consumer as well as the loud laughter, sales pitch antics, talking to fast with the description of the product and stating the item number way out of control which represents not very welcoming to the viewer; cut back the talking fast, the hard sell, the loudness and have one sales rep for each product...............too much laughing as well out of control......................

Guest

Why is this website just an attack in A host of QVC? We have seen this opening post for years. Do you ever assist or advise people on their other issues?

Guest
reply icon Replying to comment of Guest-2329111

Guess you don't know this site too well, there are different subjects here and if you do not like it, why are you coming back to it?

Guest
reply icon Replying to comment of Guest-2330037

Exactly! Wants to read it and then *** about it?

Guest
reply icon Replying to comment of Guest-2329111

Go elsewhere if you don't like a host talked about.Look around, other subjects are being discussed.

View more comments (1066)
Caidyn Eom
map-marker West Chester, Pennsylvania

Shawn Killinger and Susan Graver

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What and when are you going to do something about rude and obnoxious Susan Graver and Shawn Killinger? I finally had it up to here with Shawn spending the whole time Laurie Felt was presenting her clothes buying for herself every item that was brought out, talking to whomever was upstairs while the models stand anround and finally Laura said Well, I guess it's the Shawn show! She insults Isaac Mizrahi and at times calls him annoying. She told Dennis Basso he needed to go and he turned around and said "I'll slap you!"

She's also walked away from Josie Maran leaving Josie without notice throwing her hands in the air!

Then there's the worst of all....Susan Graver. OMG she never stops talking even talking over the host or interrupting until the host just steps away which Susan doesn't even notice since Susan takes over. Her clothes are hideous. But that's probably a good thing since this means I don't have to watch her.

Someone told me Susan deletes her bad reviews but I found plenty about Shawn.

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Pros:
  • Price of item
Reason of review:
On time delivery
241 comments
Guest

OMG watching Shawnee Sue live now with Candace Cameron, Shawnee Sue is a freaking train wreck. She stepped off the set to grab her phone to order stepping in front of Candace, then back and forth in a maniac frenzy.

She asked Candace did she mind what she was going and Candace said "I don't even know WHAT you are doing" in a shocked tone.

She is completely and utterly INSANE! Trying so hard to impress Candace, every other word is "like", I was actually embarrassed for her, so sad, she needs medication.

Guest

Totally agree @ Shawn

Guest

I’m sure Jane Tracey is a very nice person, however, her style of selling drives me up the wall! I’m watching and she keeps going on and on and on I wind up saying take a breath Jane.

It’s almost like she’s beating you into submission to buy the item. Most other hosts are ok, like everyone I have my favorites and some that I don’t like as much. The only one that totally makes me change the channel is Jane Tracey. She always mentions she’s a size 6 and I laugh thinking if she’s a 6’ I’m I’m a size 5!

I know she’s been there for many years and she’s probably a nice person off camera but her style of selling is certainly annoying to me!

Leah Williams is one of the loveliest hosts and a pleasure to watch. Just sayin’.

Guest
reply icon Replying to comment of Guest-2183701

Yes, Jane always claims to be size small in tops, size 8 in bottoms, sorry Jane, you have a wide bottom and thick thighs at least a size 14. Why is she allowed to lie about her size?

How are we as consumers to know which size to buy? If I judged by her I would need to buy size 2 instead of my usual size 10, is she delusional?

Guest

Agree

Guest

I refuse to watch any show that Shawn host! Susan Graver I can't stand everything about her from her voice to her clothing line. I think Shawn and Susan make a perfect match!

Guest

Shawn is very annoying. Had to change the channel on feb 26 when Shawn was playing with philosophy shower gel.

What a mess.

She is out of control. Can’t watch her any more!!!!!

Guest

Shaun needs to change her makeup look especially her eyes The dark shadows, heavy eyeliner and spider lashes are so outdated I loved her bob haircut and short style. Her hair is so unattractive

Jarrius Tif

Ab yes, and I have a jacket of Graver's that was made with inferior material, and has been thrown out. I FB'd her to tell her about it, and she has not responded, after @2 weeks.

Disgusting! As you said, interrupts and never stops talking-will NEVER buy anything from her, again.

Guest

Graver doesn't stop talking. She needs to lay off of the caffeine Shawn is totally obnoxious all the time.

View more comments (240)
Norberto Qpg

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Verified Reviewer
| map-marker Spring Hill, Florida

Bad steaks

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QVC - Bad steaks
QVC - Bad steaks - Image 2
QVC - Bad steaks - Image 3
QVC - Bad steaks - Image 4

Taste bad a lot of grizzle and fat and don't t weigh 9.5oz only 7.5. I finally got this mess straighten out.

But I also noticed I had ordered a Dyson vac and received a heater. I sent the heater back to Florence S.C. and they didn't refund or sent out another vac. I had to go in Hospital when this happened and forgot all about it.

If I hadn't remember this I would of been out of all that money. They where still charging me for that vac. This shows how these Big companies take care of you. Very sad.

And has Kansas City shame on you wouldn't even help. Another money hungry business!

And did I get anything out of these companies NO. Not even a I'am sorry!

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User's recommendation: Don't order at these big tv shopping networks they don't have any check and balance. Just take your money.

Anonymous

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Verified Buyer
| map-marker Longmont, Colorado

Product not delivered

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QVC - Product not delivered
QVC - Product not delivered - Image 2
Was told product was delivered, I am always home plus tracking security system that tracks movement of all kind it tracks 24 hours a day 7 days a week, it has never been delivered
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User's recommendation: Don’t buy my first and last

Dean C Psb

Being billed monthly for nothing

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QVC - Being billed monthly for nothing
Im getting billed from qvc inc monthly on PayPal for $41. I purchased a face massager that I had never received in December and now Im getting billed monthly since then. Please refund me $164
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Loss:
$360

Preferred solution: Full refund

Bonnie B Pcd

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Verified Reviewer

They stole seventy dollars from my credit card

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QVC - They stole seventy dollars from my credit card
QVC - They stole seventy dollars from my credit card - Image 2
Updated by user Nov 09, 2023

I only have a receipt from my credit card bill and the empty hand with no product that canceled my order and will not refund my money. I do not want to show my credit card to nobody but I had that receipt, I'm only gonna show part of it, because after what happened to me.

I'm gonna be safe but they really ripped me off. 470 dollars, and that's no lie.

Original review Nov 09, 2023
After they said that my transaction would be pending, they would have the money back on the card with 2 to 5 business days, but they still they will not get me no customer service. Do not shop with them. Or you'll get ripped off for $70. Though. I'm going to file a report with my credit card company as soon as possible. QBC sucks. Only thing I can show is a piece of paper from my credit card bill where they took $70. I'm gonna have to call my credit card company cause they stoned for me. I'm going to file a lawsuit against this company
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Loss:
$70
Pros:
  • Good at ripping people off

Preferred solution: Full refund

Norberto Qpg

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Verified Buyer
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Verified Reviewer
| map-marker Spring Hill, Florida

Dishonest host viewing merchandise

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QVC - Dishonest host viewing merchandise

Bought the 9.5 oz ribeyes from QVC which they got from Kansas City Steaks. Open box saw flat pieces of meat.

No way weigh 9.5 oz. So I weigh and it weighed 6.3 oz rip off. Called QVC customer service had to wait 1 hours. It showed 1 hr waiting and the person was rude calling me a liar.

Said I didn't weigh it. Told her a lot of grizzle she said I can't tell fat from grizzle. BS I taste grizzle wouldn't refund hung up me. Called Kansas City they where just the same told her I was going to file report with BBB.

SHALANNA THE REP IS VERY RUDE! Shows how the business is run. Stay away from QVC and Kansas City Steaks.

Dogs wouldn't even eat them. Tells you something there smells bad.

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User's recommendation: DO NOT BUY FROM QVC BAIT AND SWITCH

Anonymous
map-marker Upper Marlboro, Maryland

Food damage

QVC - Food damage
We received smashed croissants with no dry ice, and this was the second order we had to decline. I'm very disappointed we had family coming to visit and these were a big part of the dinner plans
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Anonymous
map-marker Upper Marlboro, Maryland

Food damage

QVC - Food damage
We received smashed croissants with no dry ice, and this was the second order we had to decline. I'm very disappointed was having family dinner and these were a big part of the dinner...
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Resolved
Norberto Qpg

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Verified Reviewer

Resolved: Bad steaks

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Updated by user Feb 12, 2024

Company fixed the issue and I have been provided with apology. Finally got a refund on the Kansas City Steaks. Will never order anything with Kansas City name on it due to their customer service.

Original review Feb 05, 2024
Taste bad a lot of grizzle and fat and don't t weigh 9.5oz only 7.5. Found another problem had ordered a Dyson vac got sent a heater. Sent heater back never received the right order or refund since Nov. Being chg but no vac. These big companies have no check and balances I was in Hospital for a while had forgotten. No remorse just get your money then forget you.
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Pros:
  • This all could of be avoided with good customer service

Preferred solution: I'am through with big tv ordering shows. No check and balances. Just get that money.

User's recommendation: Don't order from these big tv shops

dez t Cia

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Beats

QVC - Beats
I brought beats from this website like around July and I never received them but they kept trying to take money from me. They kept to get money from me to the point that they got some type of collector on my back but Im just like why are you guys taking money from me? I never even reviewed the beats. I never received them at called multiple times. I tried to email them, and he said that my account was somehow not popping up so I will never be purchasing anything else from this company.
View full review
Loss:
$30
Cons:
  • Bad customer service
  • Unorganized

Preferred solution: Full refund

User's recommendation: if you want to actually get good quality items, just go to Amazon because this company is not it

Carrie L Bie

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Verified Reviewer

Received wrong merchandise AGAIN!

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Denim and company beach pants. I looked forward for my black and white palm print beach pant and received the blue design instead and also instead of PM I received PL. This happened a few orders before where I order striped peach pants and received a Navy blue top. Whats going on with QVC? Also it takes weeks to receive any order. Im not ordering with QVC any longer.
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Pros:
  • Selection
Cons:
  • Long wait time and wrong orders

Preferred solution: Full refund

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Lori T Dog

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The advertised the Doug and Melissa kitchen for my Grandson.

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QVC - The advertised the Doug and Melissa kitchen for my Grandson.
So I ordered the kitchen, they took the payment, sent confirmation to me of the order. I call to find out where it is , finally a honest worker striated to me, that this kitchen was discontinued. Over 10 days no money back, I now have nothing for my grandson who lives with is. I will be contacting Attorney Generals office next week. I will never do business with QVC.. They are the Real Grintch of this Christmas.
View full review
Pros:
  • Payment plans
Cons:
  • False advertising

Preferred solution: Full refund

User's recommendation: Make sure they are not falsely advertising things that have been discontinued ,yet they still advertising

Donna M Pyr

Hidden Cost of Returning Products

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QVC sends "Smart Labels" for the return of products, if necessary. On this "Smart Label" it is advertised that $8.95 will be deducted from the Refund.

You can opt to not use this "Smart Label" and send your own label and pay whatever the USPS charges for the package. The bait and switch commences when your goods are received by QVC and the Refund is processed. You are charged $5.50 as a Shipping and Handling Fee for EACH item that is in your Package; that is in addition to the $8.95 on the "Smart Label." If you use the Easy Pay Option, part of the 4 or 5 Easy Payments that you make is the Shipping and Handling so, conceivably, you could have already paid the S&H in full prior to returning the items. When you contact Customer Service regarding this billing problem, you are advised that the $8.95 has nothing to do with the Shipping and Handling and that, except for the return of damaged goods, all orders are charged the $5.50 per item.

Consumers should be educated about all of the costs affiliated with the Return of a Product. If not, it will cost you.

View full review
Pros:
  • All day television exposure sale prices are good
Cons:
  • Easy pay plan and seeking a refund when not paid in full
Kenneth K Xnl

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Verified Reviewer
| map-marker Matthews, North Carolina

Check on cupon

Agent said they couldnt honer my 25% off coupon on sale items even though the coupon Says nothing about sale items
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