QVC - Order Processing Review from Snellville, Georgia
QVC ruined my Christmas!!!!! I have been a QVC customer for 28 years.
This Christmas season I purchased over $1500 in products from them. I accidentally went over myVisa credit limit. Instead of them calling me to get a new form of payment, they cancelled my most important orders, too late for me to replace gifts for some family members.
I've been a loyal shopper spending thousands of dollars over the years and they couldn't be bothered to make a simple phone call and cancelled my orders which I didn't know for days! Until it was too late!
Reason of review: Poor customer service.
Location: Snellville, Georgia
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Comments
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QVC customer NO service has left me angry. I see many others have been treated worse than dog poo on shoes.
Enough is enough. I'm voting with my feet and no longer buying anything from them.
UPDATE!!!! I just purchased the XBOX ONE from GameStop here in NJ for $349 + tax!
It was no problem to get it at full price but if there was an opportunity to get for the low monthly payments that QVC offered, then why not do it? Anyway, thank you QVC for being so prudent and discriminatory towards me when i tried to do business with you yesterday.
You saved me from an extra unnecessary expense that i can now use to get more games!
I will know who not to do business with in the future and yes, i will tell a friend about my experience with QVC!