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  • Customers like
    • Product2
    • Ease of use1
    • Merchandise1
  • Customers don't like
    • Customer service6
    • Treated me like a dog4
    • Return policy3

  • Aug 29
  • Shopping
  • Nashville, Tennessee
  • Liz Cliborne Dress
  • 1
  • 1
  • 71
  • REVIEW RATING 4/5

Not only does QVC charge you more for return postage, they do not refund the original shipping charges like they used to. I paid for return postage to save money and was charged postage anyway. When I called to ask about it, the "customer service rep" proudly told me that they no longer refunded postage and then said in a very sarcastic tone " bye" and hung up. I have shopped with QVC for years... Read more

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  • Aug 25
  • Shopping
  • East Orange, New Jersey
  • 83
  • REVIEW RATING 3/5

I don't recommend anyone buying online from this company. The customer service is horrible because I ordered a ban bed from them for my son. I changed my mind bec my son didn't really like it. I called back after 2 hrs and they said they couldn't give me credit as I was canceling the order. They said that the order will be delivered after. 30 days. I told them I will be moving to another... Read more

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  • Aug 24
  • Shopping
  • Carolina, Carolina
  • 50
  • REVIEW RATING 4/5

I wrote Customer Service in August 2,2015 of me being a customer for over 17 years and recently I had to give up my Post Office Box because the increase in rates by them. I even sent you a copy going back to the year 2002 when I use to receive the merchandise sent by you at my home but because you change your system which I believe is unbelievable that someone in your company can't re-program... Read more

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  • Aug 22
  • Shopping
  • Winchester, Nevada
  • Qvc Online Order
  • 124
  • REVIEW RATING 5/5

QVC I will never buy anything from them to again I try to get the shoes from them order number 826-9991 they charged my account $162.12 $27.02 hit my card six times because the *** woman kept saying my card was not good but it was good now I can't canceled to get the charge off my card to a capital one has said that QVC has to do it UBC said they don't have a count on it and I've got $162.12 on... Read more

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  • Aug 18
  • Online Shopping
  • Boynton Beach, Florida
  • 1
  • 1
  • 143
  • REVIEW RATING 4/5

I ordered lock and lock from QVC and UPS told me that they lost it, and were unable to deliver the package because they don't know what happened to it. UPS told me to call QVC and tell them to call them about it, but QVC refused to contact them, but instead accused me of being a thief. They block my account, knowing I have a lot of things that I ordered and are on easy pay. Then they send me a... Read more

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  • Aug 15
  • Online Shopping
  • Dallas, Texas
  • Qvc Easy Pay
  • 1
  • 1
  • 217
  • REVIEW RATING 4/5

I am a long time QVC customer. I have returned very few things over the years. A few nights ago when I got home from work I turned the TV on & it was on the QVC channel. I saw something I wanted & sometimes if you aren't quick they are sold out, particularly in my size or preferred color. I called immediately & a rather rude person answered the phone, not customer service. I told... Read more

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  • Aug 01
  • Online Shopping
  • San Luis Obispo, California
  • Qvc Easy Pay
  • 198
  • REVIEW RATING 4/5

I was on hold for over 15 minutes when she finally answeres she ask me to hold.I spent a lot of money threw the years on qvc.and have always been treated nice by everyone till today.If i got somthing in the past and it was on flex pay that changed they always gave me the flex pay i had befor.Not onely did this person refuse to do that but she rushed me off the phone and was very rude to me.this... Read more

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  • Jul 31
  • Products
  • Traeger Grill
  • 99
  • REVIEW RATING 4/5

From an on-line advertisement....... I ordered a Traeger Grill/Smoker from QVC. The purchase was to include the Grill/Smoker,20 lb. bag of hickory pellets, 20 lb. bag of mesquite pellets, grill cover, cookbook and exterior shelf. I received the Grill/Smoker, cover and cookbook. The second box was not delivered. It was to contain the (2) bags of pellets and the exterior shelf. I contacted UPS and... Read more

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  • Jul 31
  • Online Shopping
  • Easton, Pennsylvania
  • Qvc Easy Pay
  • 1
  • 1
  • 6
  • REVIEW RATING 3/5

I have a question i hope someone will answer. I noticed that easy pay with shipping and handling is the same for the first payment and all payments is that correct? Maybe i am wrong but how many times do you.pay for tax and shipping.After first payment should that not be less? Read more

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  • Jul 23
  • Laptops and Tablets
  • Houston, Texas
  • Hp Laptop
  • 3
  • 3
  • 239
  • REVIEW RATING 5/5

I bought a laptop from qVC in December of 2014. I was coming from work one day it was stormy outside, and my computer feel in a puddle of water. I explained what happened to QVC they said I didn't get the extended warranty. I told them no one told me about extended warranty all I had was the basic warranty. So basically my computer coukdnt be fixed. I did call HP and they took it back but sent it... Read more

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