QVC Complaints and Reviews

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Main address: Customer Service 19380 West Chester PA
800-367-9444, ,|cs|cs_email,html/left.html.file.|cs|cs_nav
  • 150+3 mobile complaints
  • $21.9K claimed losses
  • $143 average
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  • 2 days ago
  • Shopping
  • Account Billing
  • 10

Watch this pathetic place.........when you least expect it, they illegally steal your money!! Due to a personal situation, I could not pay my last "installment" on a purchase. I called them to please move up the date of payment. They can by a simple override. But, NO, it's in the system and can't be changed. They care my sore back....all they want is money. Slowly things got slightly... Read more

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  • Sep 24
  • Appliances and Electronics
  • Greenville, North Carolina
  • Nikon Camera
  • 21

I am new to QVC. I ordered a camera on 9/18/14. QVC took the money off my credit card and gave me an order number. I checked a couple of days later for an order status, only to find out that QVC had cancelled my order. I called customer service to find out why. They said that I had an outstanding debt on another account with the same name in a different state. I told them that was not me, as I... Read more

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  • Sep 16
  • Online Shopping
  • West Chester, Pennsylvania
  • Ordering Process
  • 1
  • 1
  • 20

I can never catch a break with this company! I want to order online and half the time I get the QVC ordering online is down right now please try the automated ordering message! It's infuriating and all I want to do is strangle them! The whole point of ordering online from their website is for the convenience of their customers! I mean what is the point of having a website when you can never get... Read more

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  • Sep 12
  • Online Shopping
  • Undelivered Product
  • 30

Inquired why my WEN Bamboo TSV was late. I received confirmation the item had shipped. Called yesterday (9/11): the customer service lady could care less. She didn't want to be bothered and it was obvious. She gave me some bull story about where my package was. Emailed today (9/12): for the real story. The label was printed, but never placed on the package. So then who got my package??? Where is... Read more

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  • Sep 05
  • Shopping
  • Tv Shopping
  • 60

People don't go into department stores and Buy Everything they try on, JUST BECAUSE they tried something on! If customers are willing to pay a hefty price for 'trying' these 'TV' items, then QVC and any others, should Not be Critical or Upset in Any Way. Most have a policy that basically states, "30 days, no questions asked." By the way, I've had similar issues ... we are paying to Try On or... Read more

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  • From mobile
  • QVC
  • Sep 03
  • by anonymous
  • #529181

My pillow a joke don't buy people!!! Wasn't of $$ Add comment


  • Aug 27
  • Computers
  • Undelivered Ipad
  • 1
  • 1
  • 92

i called first time to qvc ordered 1 mini ipad. gave correct address and phone number. to be delivered in two weeks, not delivered. called cust. service said tried to deliver 2 times to another address then sent back to warehouse. i was told that they would deliver it again--- BY THE FOLLOWING TUES. OR WED. i just checked again and woman said it would not be delivered to me at all. i said i was... Read more

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  • Aug 25
  • Products
  • Butner, North Carolina
  • Shipping Charges
  • 55

I ordered two items of It Cosmetics. Instead of combining the two in one box - they shipped separately on same day . So I was charged shipping - which is ridiculous!!! The box was large enough for both items!! I called customer service- the lady says that is what they do even if u order five things! Such a *** policy! Not a good customer service rule!! I am considering returning it just for... Read more

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  • Aug 10
  • Customer Service
  • Rude Service
  • 105

Taped friday night beauty 8_8-14 watched it the next night 8_9-14decited to order the clarisonic plus with bliss products no s&h charges total $196.80 5 payments of 39.36.i called qvc to place my order.the first grouchy lady was very snooty said the offer was for just that one day.i explained that I wasn't aware of that.she was not polite very rude.she said I could order it for 229.45 I... Read more

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  • Jul 21
  • Appliances and Electronics
  • Order Cancellation Refusal
  • 156

I placed an order for this tv and tried to cancel it the next day. After several attempts to cancel online and 2 emails, I had to call in to customer service. They told me that they "cannot cancel an order once it has been placed with the vendor." I asked for a supervisor and was told that they sent a request to their headquarters to request a cancellation, but it will be shipped out. The... Read more

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