QVC Complaints and Reviews

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QVC
Main address: Customer Service 19380 West Chester PA
800-367-9444, , https://quality-s.qvc.com/qic/qvcapp.aspx/main.html.file.|cs|cs_email,html/left.html.file.|cs|cs_nav
  • 157+3 mobile complaints
  • $22K claimed losses
  • $137 average
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  • Oct 28
  • Customer Service
  • Fees
  • 1
  • 1
  • 25

I was late one time on a payment due to a house fire. All my mail had to be routed to a friend's house. Well I contacted to let them know and asked them to remove a late fee ($25)due to my situation. They did and the following month, I pay on time but the statement came and again I was charged with another late fee due to last month but this time it was ($35)??? I contacted the QVC bank and... Read more

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  • Oct 28
  • Online Shopping
  • Christmas Tree
  • 2
  • 2
  • 15

i ordered a prelit 6 1/2 foot tree and was very happy the first year I had it. The next year I put up the tree easily,but 1/2 the lights were out. I called and was given the number for service,but It took 3 month for anyone to get back to me. I was told I was responsible for shipping cost and were to send it. It cost me 65 dollars to ship it back because the us mail won't ship such a big package... Read more

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  • Oct 25
  • Shopping
  • Enhancer Delivery
  • 32

I ordered a Judith Ripka enhancer and it took forever for them to ship it to me. I complained and complained and complained to no avail. I finally got it with the explaination of a computer glitch. When I wrote this in a review, the review mysteriously disappeared. I wrote it because I had always had good service before and I wanted to alert customers that, apparently, it was possible for this... Read more

Was this review helpful? 0 1

     

  • Oct 16
  • Footwear and Clothing
  • Shoes Purchase
  • 1
  • 1
  • 77

QVC is now using breast cancer to gain customers. I have shopped with them for years but will never shop there again. They advertised a shoe in magazines and on their website that was scheduled to be on sale 10/16/14. It was an UGG moccasin. The shoe was never on sale on the website or TV. After may customers questioned the host on FaceBook about the item the host announced the item was sold... Read more

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  • Oct 15
  • Products
  • Return Shipping Charge
  • 73

Qvc does not have a no questions asked return policy. Why hasnt this co been charged with fraud in at least PA? I too received a warning letter stating I returned items appro 20 percent more than other customers and cost them money. Excuse me? I never wear any apparel simply try on and since their quality control is nonexistent and each and every brand fits differently in same size as well as... Read more

Was this review helpful? 1 1

     

  • Oct 12
  • Customer Service
  • Unconditional Return Policy
  • 1
  • 1
  • 76

I have spent more than $5000 dollars with QVC a over the past 16 years. Of course I have made many returns and I have absolutely kept far more than I have returned. I need to hold, feel, try on and decide if it is a keeper once I have received ANY item form ANYWHERE! How dare that ignorant QVC a send me a letter reprimanding me on returns and what it costs the company when I have been following... Read more

Was this review helpful? 1 1

     

  • Oct 03
  • Customer Service
  • Customer Service
  • 1
  • 1
  • 109

Jane on Fri nights shoe show has STOOPED to a new low.QVC you have totally lost control and your hostess is acting so darn ***. Oct 3 2014 you have gone from what reasonable intelligent buyers expect to more of a Jerry Springer format SHAME ON YOU QVC TO INSULT CONSISTENTLY HAPPY PURCHASERS BE EXPOSED TO THIS TYPE OF ***. HSN HERE I COME. QVC NOW SUCKS! Read more

Was this review helpful? 0 2

     

  • Sep 27
  • Shopping
  • Account Billing
  • 1
  • 1
  • 126

Watch this pathetic place.........when you least expect it, they illegally steal your money!! Due to a personal situation, I could not pay my last "installment" on a purchase. I called them to please move up the date of payment. They can by a simple override. But, NO, it's in the system and can't be changed. They care my sore back....all they want is money. Slowly things got slightly... Read more

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  • Sep 24
  • Appliances and Electronics
  • Greenville, North Carolina
  • Nikon Camera
  • 102

I am new to QVC. I ordered a camera on 9/18/14. QVC took the money off my credit card and gave me an order number. I checked a couple of days later for an order status, only to find out that QVC had cancelled my order. I called customer service to find out why. They said that I had an outstanding debt on another account with the same name in a different state. I told them that was not me, as I... Read more

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  • Sep 16
  • Online Shopping
  • West Chester, Pennsylvania
  • Ordering Process
  • 3
  • 3
  • 45

I can never catch a break with this company! I want to order online and half the time I get the QVC ordering online is down right now please try the automated ordering message! It's infuriating and all I want to do is strangle them! The whole point of ordering online from their website is for the convenience of their customers! I mean what is the point of having a website when you can never get... Read more

Was this review helpful? 0 1
 
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