QVC Complaints and Reviews

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QVC
Main address: Customer Service 19380 West Chester PA
800-367-9444, , https://quality-s.qvc.com/qic/qvcapp.aspx/main.html.file.|cs|cs_email,html/left.html.file.|cs|cs_nav
  • 141+3 mobile complaints
  • $21.6K claimed losses
  • $150 average
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  • Jul 21
  • Appliances and Electronics
  • Order Cancellation Refusal
  • 18

I placed an order for this tv and tried to cancel it the next day. After several attempts to cancel online and 2 emails, I had to call in to customer service. They told me that they "cannot cancel an order once it has been placed with the vendor." I asked for a supervisor and was told that they sent a request to their headquarters to request a cancellation, but it will be shipped out. The... Read more

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  • From mobile
  • QVC
  • Jul 21
  • by anonymous
  • #512919

Where are you? Cannot contact you for replacement part. Ordered from QVC and they have 2 phone numbers that don't work. What's going on? Email me at: ohdarcy@aol.com Thank you. Add comment

  • Jul 05
  • Food Stores
  • Sarasota, Florida
  • Kansas City Steaks
  • 12

These looked beautiful on TV.....I have now eaten 2 of them and the rest I am going to try to grind for hamburger. I have very good, very sharp steak knives and I literally have to tear at them to cut off a ***. I would like to complain to K.C. steaks personally and maybe after i submit this i will do so. One thing for sure, this will never happen again as I know that if I purchase something at a... Read more

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  • From mobile
  • QVC
  • Jun 17
  • by anonymous
  • #498957

You can buy all their stuff on Amazon for so much cheaper just a heads up I will not be shopping at QVC anymore Add comment

  • Jun 13
  • Shopping
  • Bremerton, Washington
  • Misleading Return Policy
  • 58

I received an ugly QVC ring for Christmas from a friend. I called to see how to return it and was told that because the friend had bought it on easy pay, that the amount she's already paid for the ring would be credited to my account and that as she paid, the remainder would be credited to me. My friend would never know I had returned it. Today I called QVC and found that their policy is to... Read more

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  • From mobile
  • QVC
  • Jun 09
  • by anonymous
  • #495509

I will never by anything from you bait and switch artists again! Add comment

  • Jun 09
  • Shopping
  • Stone Mountain, Georgia
  • Customer Service
  • 59

I have been purchasing item from QVC for years. In the last year the items I get are often not exactly as represented, quality is not there or the sizing is off and of course I have to pay to send them back. I recently got a letter from their Customer Service telling me I was sending back too many items and costing QVC money even though I paid to return the items. The hosts urge customers to... Read more

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  • Jun 06
  • Shopping
  • Greensboro, North Carolina
  • Customer Service Policies
  • 62

I ordered a TV. I received the confirmation. The next day I tried to check the status online and could not login. I called customer service and they told me they canceled my order (which I had not been notified of) because my billing address on my debit card was the same as an address on an account that had went to collections. I rent the house!! I just moved in there in March of 2014. Not... Read more

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  • May 29
  • Shopping
  • Louisville, Kentucky
  • False Advertising
  • 1
  • 95

I'm sorry but I feel like QVC has TOTALLY lied about this product to dupe people into buying it - they promoted it as ~$2000 retail item specially priced for QVC at $869.94 with MS Office. I found I can purchase it directly from the DELL website for $30 less than what QVC was charging and it isn't even on sale! After purchasing I got am email saying "we've learned that this particular model... Read more

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  • May 23
  • Shopping
  • Millville, New Jersey
  • Company Policy
  • 45

on the 19-th of -may...i madd my final payment of$23and somd cents...the rep tod me tl call back withkn 72hrs to see if the corporate has credited my act...and take me out of credit Bureau..and also to see if they can re open my account with them.....so I called back within 72 hours and the representative told me to call back Friday which I did....now this representative name Lena I spoke with... Read more

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